- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Toilet Upgrades and Replacements | Plumbing | Charleston
Imagine stepping into your Charleston bathroom and finding a sleek, water-saving toilet that flushes quietly, minimizes clogs, and complements your décor. HEP’s licensed plumbers make that vision simple, handling every detail—from removing the old unit to installing a modern, high-efficiency model—while respecting your schedule and your home. Our crew arrives with shoe covers, drop cloths, and a deep knowledge of local building codes, so your project feels seamless and stress-free.
Whether you’re updating a vintage Folly Beach cottage or outfitting a downtown condo, our team tailors solutions to your lifestyle and budget. We specialize in toilet upgrades and replacements that can cut utility costs, boost property value, and elevate everyday comfort. Ready to trade wobbly seats and constant plunging for reliable performance? Call HEP today, and experience Charleston’s friendliest path to a better bathroom.
FAQs
Do I really need a licensed plumber to replace my toilet in Charleston?
Yes. South Carolina law requires that any work on a home’s potable-water or drainage system be performed by a licensed plumber. Using a licensed professional ensures the installation meets the International Plumbing Code adopted by Charleston County, protects your homeowner’s insurance coverage, and provides you with a workmanship warranty. A licensed plumber will also pull any permits if they are required for extensive drain or flange alterations.
What are the most popular toilet upgrades you install in Charleston homes?
Customers are currently choosing WaterSense-certified high-efficiency toilets (HETs) that use 1.28 gpf or less, dual-flush models that allow a 0.8 gpf liquid flush, "comfort-height" or ADA-compliant bowls (17–19 inches from floor to seat), skirted bases for easier cleaning, and bidet-seat-ready or smart toilets with heated seats and automatic flushing. We carry leading brands such as Toto, Kohler, American Standard, and Gerber that are approved for sale in South Carolina.
How long does a typical toilet replacement take from start to finish?
A straightforward swap in the same location normally takes 1½–2 hours: 15 min to shut off and drain the old toilet, 30 min to remove it and clean the flange, 15 min to inspect/replace the wax ring, closet bolts, and supply line, and roughly 30 min to set, level, and test the new unit. If the flange is damaged, the flooring is uneven, or new shut-off valves are needed, the job can extend to 3–4 hours. We’ll give you a time estimate after our on-site inspection.
Will you haul away and responsibly dispose of my old toilet?
Absolutely. Charleston County’s Environmental Management Division classifies discarded porcelain as construction debris, not household trash, so it cannot be set at the curb. We remove your old fixture, separate any recyclable metal parts, and deliver the porcelain to a county-approved C&D recycling facility. Haul-away fees are included in our written estimate, so there are no surprise disposal charges.
What signs indicate it’s smarter to replace rather than repair my toilet?
Consider replacement if you have: (1) frequent clogs despite a clear drain line, (2) cracks in the tank or bowl, (3) recurring leaks around the base even after new wax rings, (4) a wobbly toilet caused by a deteriorated flange, (5) original 3.5 gpf or higher water usage (pre-1994 models), or (6) expensive internal part failures in an older specialty toilet. Upgrading often lowers your water bill by 20–60 %, qualifies for local utility rebates, and avoids future repair costs.
How much does a toilet replacement cost in the Charleston area, and do you provide free estimates?
For most homes, labor runs $195–$275, which includes removal, installation, new wax ring, bolts, braided stainless supply line, and disposal. Replacement flanges, shut-off valves, or subfloor repairs are additional. Basic WaterSense-rated toilets start around $275, mid-range comfort-height models average $400–$600, and smart or bidet toilets can exceed $1,200. We offer free on-site or virtual estimates, transparent itemized pricing, and multiple fixture options to fit your budget.