Background-checked Technicians
Background-checked Technicians | Plumbing Fixture Replacements | Plumbing | Charleston
When a dripping faucet or outdated showerhead threatens to dampen Lowcountry charm, Charleston homeowners turn to HEP’s background-checked technicians for prompt, polished solutions. Our licensed pros arrive on time, shoe covers on, diagnostics in hand, and a smile that says, “We’ve got this.” From sleek farmhouse sinks on the peninsula to water-saving toilets in West Ashley, we handle every detail—removing the old, installing the new, and testing each connection—so you can get back to sweet tea on the porch without a second thought.
At the heart of our service is true peace of mind: every technician is thoroughly vetted, fully insured, and backed by HEP’s satisfaction guarantee. We pair top-rated fixtures with craftsmanship that stands up to Charleston’s salty air and steamy summers, ensuring fewer surprises on your water bill and more compliments from guests. For dependable, worry-free plumbing fixture replacements, trust the local team that treats your home like history in the making.
FAQs
What types of plumbing fixtures can your background-checked technicians replace in Charleston?
Our licensed, background-checked plumbers can replace virtually any residential or light-commercial fixture, including faucets, sinks, toilets, garbage disposals, tub and shower valves, showerheads, hose bibbs, ice-maker lines, and sump or utility pumps. We also handle specialty items such as touchless faucets, low-flow toilets, and smart shower systems that comply with Charleston’s local plumbing codes.
How do I know your technicians are truly background-checked and qualified?
Every plumber we dispatch has passed a comprehensive state and national criminal background check, drug screening, and driver’s license verification. In addition, all technicians hold South Carolina plumbing licenses, carry at least $1 million in liability insurance, and receive ongoing manufacturer and code-compliance training specific to Charleston County.
Do I need to buy the new fixture myself, or can you supply it?
Either option works. If you already purchased a fixture that meets South Carolina code, we’ll install it. If you prefer a turnkey solution, we can provide competitively priced, name-brand fixtures (Moen, Delta, Kohler, American Standard, etc.) backed by full manufacturer warranties. Our team will review style, finish, water-efficiency ratings, and budget with you before ordering to ensure the perfect match for your space.
How long does a typical plumbing fixture replacement take?
Most single-fixture swaps—such as a kitchen faucet or standard toilet—take 1–2 hours door-to-door. More complex jobs like a shower valve replacement inside a tiled wall may take 3–4 hours, and multi-fixture projects (whole-bath remodels) can span a day or more. We’ll give you a precise, written time estimate after an on-site assessment.
What does a fixture replacement cost in the Charleston area?
Pricing depends on fixture type, accessibility, and any code-required upgrades (e.g., shut-off valves or supply lines). As a ballpark, simple faucet replacements start around $175–$250, standard toilets $325–$475, and concealed shower valve changes $450–$750. All quotes are flat-rate, include labor, basic materials, haul-away, and permit fees if applicable—no surprise add-ons.
Do you provide any warranty or satisfaction guarantee on your work?
Absolutely. We stand behind our fixture replacements with a two-year workmanship warranty—double the state minimum—and we honor all manufacturer part warranties (often lifetime on faucets). If a leak or installation issue arises within the warranty period, we return at no charge. Our 100 % Satisfaction Guarantee also means you don’t pay the final balance until you’re completely happy with the job.