- HEP Plumbing
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Garbage Disposal Repair | Plumbing | Charleston
When your kitchen sink refuses to swallow another scrap and the grinding stops cold, Charleston homeowners know there’s one name to trust: HEP’s Up-Front Pricing Plumbing. Our specialists show up on time, quote you the full cost before any work begins, and get right to work on reliable garbage disposal repair that restores the heart of your kitchen without surprise fees or messy clean-ups.
From jammed impellers and humming motors to mysterious leaks that drip through your cabinet, our licensed, locally based technicians arrive in fully stocked trucks ready to tackle any brand or model. We back every garbage disposal repair with industry-leading warranties and friendly service, so you can get back to cooking, entertaining, and enjoying life in the Lowcountry with total peace of mind.
FAQs
How can I tell whether my garbage disposal needs repair or full replacement?
Common signs your disposal needs professional attention include humming without grinding, frequent resets, leaks beneath the sink, foul odors that won’t go away, or circuit breaker trips. Our technician will inspect the unit, check motor amperage, look for chamber corrosion, and test seals. If repairs would cost more than 50% of a new, more efficient model’s price—or if the unit is over 10-12 years old—we’ll recommend replacement and give you an up-front quote for both options so you can decide.
What does “up-front pricing” mean for my garbage disposal repair in Charleston?
Up-front pricing means we diagnose the problem first, then give you a flat, written quote before any work begins. The price covers labor, parts, trip charge, and disposal of old components—there are no hourly fees or surprise add-ons. If we discover hidden issues after work starts, we stop, explain the findings, and provide a revised quote that you must approve before we proceed.
Do you repair every garbage disposal brand and model?
Yes. Our licensed plumbers carry parts for major brands like InSinkErator, Waste King, Moen, KitchenAid, and GE, and we stay current on both continuous-feed and batch-feed models. For older or discontinued units, we can source compatible parts from our Charleston warehouse or recommend equivalent replacements if parts are unavailable.
How fast can you come to my home for garbage disposal service?
We offer same-day service across the Charleston metro—including Mount Pleasant, North Charleston, West Ashley, and James Island—when you call before 2 p.m. For after-hours water leaks or electrical safety concerns, our 24/7 emergency line will dispatch the on-call plumber, typically arriving within 60–90 minutes.
Are your plumbers licensed and insured in South Carolina?
Absolutely. Every technician carries a South Carolina Mechanical Contractor license (Classification: Plumbing) and undergoes annual background checks. We maintain $2 million in general liability insurance and workers’ compensation coverage, so you’re fully protected while we work in your home.
What maintenance tips can help me avoid future garbage disposal problems?
Run cold water before and after grinding; avoid fibrous foods (celery, corn husks), grease, and expandable starches; feed scraps slowly rather than all at once; and refresh the chamber monthly with ice cubes and citrus peels. Schedule a professional tune-up every two years in Charleston’s humid climate to check seals, wiring, and drain connections—this minor service can prevent costly breakdowns.