Clogged Drains
Clogged Drains | Emergency Plumbing | Plumbing | Charleston
When a kitchen sink gurgles or a shower drain overflows, every second feels like forever. HEP’s seasoned technicians arrive fast—day or night—to pinpoint the blockage, clear it with industry-leading equipment, and leave your pipes flowing freely. From tree-root intrusions in historic Charleston homes to sudden grease clogs in bustling downtown restaurants, we’ve seen (and fixed) it all, backing our workmanship with clear pricing and a satisfaction guarantee.
Our commitment to true emergency plumbing stretches beyond quick arrivals. We respect your property, explain each step in plain language, and clean up before we go, so the only thing left behind is fresh running water. One call to HEP means 24/7 peace of mind, locally rooted expertise, and drains that stay open long after we’ve pulled away.
FAQs
What should I do first if a drain suddenly backs up or overflows in my Charleston home?
Turn off the water supply to the affected fixture, keep people and pets away from contaminated water, and call our 24/7 emergency line right away. While you wait, avoid using any other plumbing fixtures—especially toilets, showers, or washing machines—to prevent additional wastewater from entering the system.
How quickly can your emergency plumbing team reach my property in Charleston?
Because we maintain crews on call around the clock, most customers inside the I-526 loop and the surrounding suburbs can expect a licensed plumber at their door within 60–90 minutes of the dispatch call. Severe weather or bridge closures may add travel time, but we always provide a live ETA and status updates.
What are the most common causes of clogged drains in the Lowcountry?
Kitchen drains typically clog from cooking grease, coffee grounds, and food scraps that harden in cooler pipe sections. Bathroom clogs usually stem from hair, soap scum, hard-water scale, and flushable wipes that are not truly flushable. In older Charleston homes, tree roots can also invade clay or cast-iron sewer lines, slowing or blocking the main drain.
Do chemical drain cleaners work, and are they safe to use before the plumber arrives?
Store-bought chemicals may give temporary relief, but they often push the blockage deeper, damage PVC or cast-iron pipes, and create a hazard for our technicians. We recommend skipping harsh chemicals and letting us clear the line mechanically with professional augers or hydro-jetting equipment for a thorough, pipe-safe solution.
Will my homeowner’s insurance cover the cost of emergency drain service?
Insurance typically covers water damage restoration if the clog causes an accidental overflow, but it rarely pays for the plumbing repair itself. Every policy is different, so we suggest calling your agent. We provide detailed invoices and moisture-mapping documentation to help with any claim submission.
How can I prevent future drain emergencies after you clear the line?
Schedule an annual camera inspection and hydro-jetting service, install tub and shower hair strainers, dispose of cooking grease in a sealed container rather than the sink, and never flush wipes, feminine products, or paper towels. We can also set up a preventive maintenance plan that includes enzyme treatments to keep buildup from forming in the first place.