Emergency Service
Emergency Service | Plumbing | Calhoun
When a burst pipe floods the basement or the water heater quits on a chilly Calhoun night, HEP is ready—24/7, every day of the year. Our certified technicians arrive fast, fully equipped to isolate the problem, protect your property, and get vital systems running again before bigger headaches set in. You’ll receive clear, upfront pricing, photo updates from the field, and the peace of mind that comes from a local team that treats your home like their own.
From sewer backups to sudden leaks, no emergency is too tough or too late for HEP. We back every repair with a satisfaction guarantee, stock our trucks with proven parts to avoid delays, and walk you through preventive tips so the same issue won’t surprise you twice. For Calhoun homeowners who need reliable, courteous help right now, there’s only one call to make for expert plumbing rescue—HEP’s on the way.
FAQs
What qualifies as a plumbing emergency and how quickly can you arrive in Calhoun?
Any situation that risks flooding, water damage, loss of potable water, sewage backup, or gas leakage is considered an emergency. Typical examples include burst pipes, overflowing toilets, collapsed sewer lines, and leaking water heaters. Because we operate a mobile team based right here in Gordon County, our licensed technicians can usually reach any address in the Calhoun area within 60 minutes—often sooner for downtown locations.
Are your emergency plumbing services available 24/7, including weekends and holidays?
Yes. Plumbing problems don’t follow a 9-to-5 schedule, so neither do we. Our dispatch center is staffed around the clock, and field technicians are on call every night, weekend, and major holiday. When you call, you’ll speak to a live local representative who will immediately send the nearest qualified plumber to your location.
How much does an emergency plumbing visit cost in Calhoun?
We charge a flat trip fee that covers dispatch, travel, and the initial on-site assessment. Once the plumber diagnoses the problem, you’ll receive a written estimate that details labor and parts before any work begins. There are no surprise charges, overtime premiums, or hidden after-hours fees. We also honor all major homeowner insurance and offer flexible financing for larger repairs.
Can you handle sewer backups and gas line leaks in an emergency?
Absolutely. Our crews are equipped with hydro-jetting units, sewer cameras, pipe-locating tools, and electronic gas detectors to resolve complex issues on the spot. Whether it’s clearing a main sewer clog under Wall Street or repairing a damaged gas line near Red Bud Road, we have the specialized training and equipment to restore safety quickly and comply with Georgia state regulations.
What should I do while waiting for the plumber to arrive?
First, shut off the main water valve—usually found near the meter or where the service line enters your home. If the leak is localized (e.g., under a sink), close the fixture’s stop valve. For water-heater issues, turn off the power at the breaker or switch the gas control to the “pilot” position. If sewage is backing up, avoid using any plumbing fixtures to prevent overflow. For gas smells, evacuate the building and call 911 before you contact us. Taking these steps minimizes damage and keeps your household safe until we arrive.
Are your plumbers licensed, insured, and familiar with Calhoun building codes?
Yes. Every technician holds a Georgia State Class II Master Plumber license, undergoes annual background checks, and carries full liability and workers’ compensation insurance. Because we regularly work with Calhoun’s building department, we know the local permitting process and code requirements, ensuring that all repairs and replacements pass inspection the first time.