Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Calhoun
When a stubborn clog is keeping you from enjoying your home in Calhoun, HEP’s fast, no-mess drain opening service is only a call away. Our licensed plumbers arrive with state-of-the-art equipment, clean drop cloths, and a smile, ready to clear everything from kitchen grease to invasive roots—right on the first visit. Best of all, every job is backed by our 100% Satisfaction Guarantee: if the water doesn’t flow the way you expect, we’ll come back and make it right at no extra cost.
Neighbors across Gordon County know us for honest pricing, friendly techs, and the peace of mind that comes from choosing a locally trusted team. From scheduled maintenance to late-night emergencies, we treat your home as if it were our own—because in Calhoun, community matters. Call HEP today and see why clear drains and happy customers go hand in hand.
FAQs
What does your Satisfaction Guarantee for drain opening include?
Our Satisfaction Guarantee promises that your drain will be fully cleared and flowing properly before we leave. If the same clog reappears within 30 days, we will return and re-open the drain at no additional charge. If we determine that the line is damaged or collapsed and cannot be cleared, we’ll provide repair options and apply 100 % of the paid drain-opening fee toward the repair.
Do you charge extra for evening or weekend drain-opening service in Calhoun?
No. We operate 24 / 7 in Calhoun and the surrounding area, and our flat-rate pricing is the same whether you call on a weekday, weekend, or after hours. There are no hidden overtime fees—what we quote is what you pay.
How fast can you get a technician to my home or business?
Because we dispatch from multiple locations around Gordon County, most Calhoun customers see a licensed plumber at their door within 60–90 minutes of booking. In emergency situations we prioritize the call and can often arrive even sooner.
Which types of drains do you service under the guarantee?
We clear kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry lines, main sewer lines, and storm drains up to 6 inches in diameter. Commercial, residential, and multi-unit properties are all covered by the same guarantee.
What methods do you use to open stubborn or recurring clogs?
For routine clogs we start with professional grade cable machines. If the blockage is heavy, we use hydro-jetting to scour grease, scale, and roots from the pipe walls. When necessary, we run a video camera to diagnose underlying issues and verify that the line is clean before we leave.
How do I schedule service and what payment options do you accept?
Simply call, text, or book online any time. A live representative will confirm a two-hour arrival window and send you a photo of the assigned technician. We accept cash, all major credit cards, debit, and contactless mobile payments. Financing is available for larger repairs that may be needed if the drain is damaged.