Burst Pipes
Burst Pipes | Plumbing | Bristol
When a burst pipe turns your Bristol home into an indoor paddling pool, HEP’s rapid-response team is already on the way. Our local engineers arrive 24/7 with cutting-edge leak-detection gear, genuine replacement parts and a calm, can-do attitude that stops the water—and the worry—before bigger damage sets in. We isolate, repair and pressure-test your pipework on the spot, then clean up so thoroughly you’d never guess there’d been a flood.
Transparent pricing, friendly advice and a two-year workmanship guarantee come as standard, because at HEP we believe great plumbing is about people as much as pipes. Call us now and trade the chaos of a burst pipe for the comfort of a home restored.
FAQs
What should I do immediately if I discover a burst pipe in my Bristol home?
First turn off your stop-tap (usually under the kitchen sink or where the mains enters the property) to stop the water flow. If water is near electrical points switch off the electricity at the consumer unit. Open cold taps to drain the system and collect escaping water with towels or buckets. Then phone our 24/7 Bristol emergency line on 0117 XXX XXXX — we can talk you through any other safety steps while a plumber is on the way.
How quickly can your emergency plumbers reach me in the Bristol area?
Because our engineers are based in the city and surrounding suburbs, we aim to be on site within 30–60 minutes of your call, traffic permitting. We track the nearest available plumber using GPS, so whether you’re in Clifton, St George or down in Long Ashton, you’ll get the fastest possible response.
Will you deal with my insurance company after a burst pipe?
Yes. We provide a detailed damage and repair report, photographs and an itemised invoice that meets the requirements of most UK home insurers. With your permission we can communicate directly with your loss-adjuster to speed up any claim and reduce the paperwork you have to handle.
How much does burst pipe repair cost in Bristol?
Our emergency call-out starts at £79 +VAT, which covers the first hour on site. Most straightforward copper or plastic pipe repairs are completed within this time. If the job is more complex — for example, renewing sections of pipework hidden under floors — we will give you a fixed quotation before continuing, so there are no surprises.
Can you help me prevent pipes from bursting during Bristol’s cold winters?
Definitely. We can insulate exposed pipe runs and loft water tanks, install trace-heat cables, fit frost thermostats on outdoor lines and service your boiler to ensure the system maintains anti-freeze settings. We also stock smart leak and freeze detectors that send alerts to your phone when temperatures drop below 4 °C.
Are your plumbers qualified to work on Bristol’s older and listed properties?
All our engineers hold NVQ Level 2 or 3 in plumbing, are Gas Safe registered and carry full public liability insurance. We routinely work in Georgian terraces, Victorian townhouses and Grade II-listed buildings across Bristol. We use sympathetic repair methods — such as solder-free compression joints on original lead or iron pipework — to comply with heritage guidelines and minimise disturbance to historic fabric.