- HEP Plumbing
- Comfort-height Pans

Comfort-height Pans
Comfort-height Pans | Toilet Upgrades and Replacements | Plumbing | Bristol
Whether you’re craving a modern refresh or need an accessible solution for limited mobility, HEP’s specialists in Bristol make transforming your bathroom effortless. Our premium comfort-height pans take the strain out of sitting and standing, offering the perfect balance of style, support and water-saving technology. From compact cloakroom suites to luxurious en-suites, we supply trusted brands, dispose of your old unit responsibly and leave every surface sparkling.
Choose HEP for toilet upgrades and replacements and enjoy transparent quotes, rapid turnarounds and workmanship backed by long-standing guarantees. We handle everything—pipework adjustments, concealed cisterns, soft-close seats and smart flush options—so all you have to do is sit back and relax. Book your free home survey today and discover why Bristol homeowners recommend us for comfort, convenience and peace of mind.
FAQs
What exactly is a comfort-height toilet pan and who benefits from installing one?
A comfort-height pan is a toilet with a seat height of roughly 450 mm (17–19 inches), about 50 mm higher than a standard UK pan. The extra height makes sitting down and standing up easier for taller users, older adults, people with arthritis or reduced mobility, and anyone who finds low pans hard on the knees or back. Because the bowl is deeper, many users also find the posture more comfortable and ergonomic.
Will my existing plumbing need to be moved to fit a comfort-height pan?
In most Bristol homes the soil pipe, water-supply line and isolation valve stay exactly where they are. Comfort-height pans use the same 102 mm (4 inch) waste outlet as a standard WC, and most are available in both P-trap (horizontal outlet) and S-trap (floor outlet) versions. Occasionally we fit an offset pan connector or extend a copper feed if the cistern sits higher, but these are minor adjustments done during the visit and rarely add cost or time. As part of our free survey we confirm compatibility before work begins.
How much does it cost to upgrade to a comfort-height toilet in Bristol?
A typical supply-and-install package ranges from £350 to £650 including VAT. This covers: • A quality branded comfort-height close-coupled pan and cistern with soft-close seat • Dual-flush mechanism (usually 4 ⁄ 2.6 L or 6 ⁄ 3 L) • Removal of the old WC and responsible disposal • All pipework, connectors and fixings • Labour by a qualified plumber and post-installation testing The final price depends on the model chosen, any flooring repairs, and whether the waste outlet needs to be re-aligned. You receive a fixed written quotation before we start.
How long will the replacement take and will my bathroom be out of action?
A straightforward like-for-like swap is usually completed in 2–3 hours. If we need to lift vinyl or tiles to adjust a soil pipe it can stretch to half a day. We only isolate the water for about 30 minutes, and we keep one WC operational if your property has more than one. Your new toilet is fully usable the same day; sealant curing takes 24 hours but does not prevent normal flushing.
Are comfort-height toilets compliant with UK Building Regulations and accessibility guidance?
Yes. The models we supply meet BS EN 997/33 performance standards and achieve at least Class 2 water-saving flush volumes. A 450 mm rim height aligns with the recommendations in Building Regulations Part M (Doc M) for accessible WCs, making them suitable for adaptation grants, care-home upgrades and hospital discharge requirements. All fittings are WRAS-approved, ensuring they are legal for connection to the UK mains water supply.
Can you take away my old toilet and what warranties do you offer on new installations?
We are licensed waste carriers with Bristol City Council, so we remove and recycle or responsibly dispose of your old ceramic at no extra charge. Every installation comes with: • 12-month labour and workmanship guarantee • Manufacturer’s warranty on the pan and cistern (typically 5–10 years, depending on brand) Should you experience any leaks or flushing problems within the guarantee period, we will attend within 24 hours and rectify the issue free of charge.