Burst Pipe
Burst Pipe | Emergency Plumbing | Plumbing | Bristol
Water pouring from a burst pipe can turn your Bristol home into a paddling pool in minutes, but it doesn’t have to ruin your day. HEP’s team of Gas Safe and WRAS-certified engineers are on call 24/7, arriving within the hour with fully stocked vans and advanced leak-detection gear to isolate the break, stem the flow and start repairs on the spot. From Victorian terraces to harbourside apartments, we’ve seen every kind of pipe failure—and fixed it fast—so you can rely on our genuine emergency plumbing expertise to restore order and protect your property.
Expect clear, upfront pricing, tidy workmanship and courteous professionals who treat your home as carefully as their own, right down to drying out the last drop before they leave. Whether you’re ankle-deep at midnight, facing an icy shower at dawn or planning a preventative replacement, call HEP now, chat online or tap our rapid-booking app—the quickest route in Bristol from burst-pipe panic to calm running water.
FAQs
How quickly can you arrive for a burst pipe emergency in Bristol?
We have qualified emergency plumbers on standby across Bristol 24/7. In most postcodes we can reach your property within 30–60 minutes of your call. Dispatch times depend on traffic and current workload, but we always prioritise active leaks and will give you an accurate ETA before we set off.
What should I do while waiting for the emergency plumber?
First, locate your stop-cock (normally under the kitchen sink or where the main supply enters the property) and turn it clockwise to shut off the water. Then open the lowest cold-water tap in the house to drain the system and relieve pressure. Switch off electricity at the consumer unit if water is near sockets, and move valuables away from the affected area. Avoid using heaters to dry the leak, as this can worsen pipe damage.
Are your burst pipe services really available 24/7, including holidays?
Yes. We operate 365 days a year—nights, weekends and bank holidays included. Our call centre is manned around the clock, and we always keep at least one rapid-response engineer on rota for out-of-hours emergencies in Bristol and the surrounding areas.
Will you isolate the supply and fix the burst pipe in a single visit?
In the vast majority of cases, yes. Our vans carry common pipe diameters (15 mm, 22 mm, 28 mm) in copper and plastic, plus push-fit couplers, compression fittings and soldering gear. This allows us to cut out the damaged section and restore water on the spot. If a specialist part is required, we’ll make the pipe safe, arrange same-day sourcing and return as soon as the component arrives—usually within hours.
How much does emergency burst pipe repair cost in Bristol?
We charge a transparent call-out fee that covers the first hour on site—this is quoted upfront when you book. After the first hour, labour is billed in 30-minute increments, so you pay only for the time you need. Replacement pipe and fittings are itemised at trade prices with no hidden mark-ups, and we’ll provide a full written breakdown before starting work.
Can you help with water damage clean-up and insurance claims?
Absolutely. Once the burst is repaired, we can install temporary drying equipment, advise on mould prevention and recommend vetted restoration contractors. We supply a detailed written report (cause of damage, repairs carried out, photos) that meets insurer requirements, and we’re happy to liaise directly with your loss adjuster to speed up the claim process.