Water Systems
Water Systems | Commercial Plumbing | Plumbing | Bristol
Whether you run a bustling restaurant on the Harbourside or manage a multi-storey office near Temple Meads, you need water and heating that never let you down. HEP’s engineers specialise in commercial plumbing, designing and installing robust pipework, pressurised water systems and energy-efficient heating solutions that keep Bristol businesses flowing smoothly. From rapid leak detection to full plant-room refits, every project is delivered with clear communication, tidy workmanship and compliance documentation ready for your records.
Our Bristol-based team is on call 24/7, so downtime stays minimal and trading can continue. Clients trust us for proactive maintenance plans that spot issues before they escalate, and for retrofit upgrades that cut utility costs without disrupting daily operations. Speak to HEP today and experience the local expertise, transparent pricing and genuine care your premises deserve.
FAQs
What types of commercial water systems do you install and maintain?
Our Bristol-based team designs, installs and services the full spectrum of commercial water systems, including boosted cold-water services, mains-fed and tank-fed hot-water systems, calorifiers, plate heat exchangers, commercial boilers, chilled-water circuits and grey-water recycling plants. We also look after associated components such as backflow prevention devices, RPZ valves, water softeners, point-of-use filters and thermostatic mixing valves (TMVs). Whether you run an office block, hotel, hospital, school or manufacturing facility, we can tailor a system that meets current Building Regulations, WRAS requirements and the specific peak-demand profile of your site.
How quickly can you respond to commercial plumbing emergencies in Bristol?
We operate a 24/7 call-out service covering the entire BS postcode area. For critical issues such as burst mains, plant room failures or flooding, our target response time is within 2 hours of your call; in most central Bristol locations we arrive even sooner. Our engineers carry a comprehensive van stock of commonly used valves, pipework and fittings up to 4" so that first-time fixes are achievable in over 80 % of cases. Where major repairs are required, we can provide temporary pumps or bypass systems to keep your business running while permanent works are arranged.
Do you carry out Legionella risk assessments and compliance works?
Yes. As members of the Legionella Control Association we undertake full Legionella risk assessments in accordance with ACOP L8 and HSG274. We sample water, inspect cold-water storage tanks, calorifiers and sentinel outlets, then produce a written scheme of control and logbook. If remedial actions are needed—such as dead-leg removal, tank cleaning, pipework insulation or TMV servicing—we can complete them in-house. We also offer ongoing temperature monitoring, microbiological testing and staff training to ensure your site remains compliant and safe for staff, tenants and visitors.
What water-efficiency upgrades are available for commercial premises?
Reducing water consumption lowers utility bills and supports Bristol’s sustainability goals. We can install low-flow taps and WCs, sensor-operated urinal controls, leak detection systems, rainwater harvesting, grey-water recycling for toilet flushing, and high-efficiency variable-speed booster sets that adapt to real-time demand. Our engineers will first conduct a site survey and data-log existing usage; we then model the projected savings and ROI for each upgrade so you can prioritise the most cost-effective measures.
Can you work outside normal business hours to minimise disruption?
Absolutely. Many of our commercial clients—such as hotels, retail outlets and healthcare facilities—cannot afford daytime shutdowns. We therefore offer evening, overnight and weekend scheduling at no additional premium within Bristol. For larger projects we can phase works zone-by-zone, provide temporary water supplies or fabricate pipework off-site to reduce on-site time. All noisy operations are coordinated with you and your neighbours to keep disturbance to a minimum.
How do you price commercial plumbing projects and what warranties do you provide?
For small reactive jobs we charge an hourly rate with transparent call-out fees published in advance. Planned works and installations are quoted on a fixed-price basis after a free site survey. Quotations include labour, materials, plant hire, waste disposal and commissioning, so there are no hidden extras. All workmanship is covered by a 12-month warranty, while major components (pumps, heaters, boosters) carry manufacturers’ warranties of up to 5 years. We are fully insured with £10 million public and employers’ liability cover, and all engineers are DBS-checked and Gas Safe/WRAS accredited.