- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Plumbing | Briceville
When your morning shower turns icy or your utility bills start creeping up, Briceville homeowners know HEP is just around the corner with fast, friendly plumbing expertise. Our certified technicians diagnose, repair, and replace water heaters of every brand, arriving in stocked trucks so most fixes happen on the first visit. From energy-saving tankless upgrades to emergency leak stoppage, we bring 24/7 peace of mind backed by transparent prices and a workmanship guarantee.
Think of us as neighbors who never leave you in the cold. We’ll flush sediment, recalibrate thermostats, and handle all the code-compliant venting and electrical connections, leaving your space spotless when we’re done. With HEP, you get local pros who treat your home like their own—because in Briceville, keeping the hot water flowing is more than a job; it’s our commitment to comfort.
FAQs
What types of water heaters do you service and install in Briceville?
Our licensed plumbers work on all major water-heating technologies found in Briceville homes and businesses. That includes traditional gas and electric storage-tank units (from 20- to 120-gallon capacities), tankless on-demand heaters, high-efficiency hybrid heat-pump models, and point-of-use under-sink units. We handle everything from routine maintenance and minor repairs to full replacement and new-construction installation.
How can I tell if my water heater needs repair or replacement?
Watch for signs such as inconsistent water temperature, reduced hot-water volume, rumbling or popping noises, rusty or discolored water, a metallic odor, or visible leaks around the tank. Units that are 10–12 years old (or 15+ for tankless) often lose efficiency and are more prone to failure. Our technician can perform a diagnostic visit, measure temperature recovery rates, check the anode rod, and inspect for corrosion to determine whether a targeted repair or a total replacement is the most cost-effective solution.
How long does a typical water heater installation take in Briceville?
A straightforward replacement of a like-for-like tank usually takes 2–3 hours, including draining the old unit, updating the shut-off valve, reconnecting water and gas or electrical lines, and code-required pressure-relief valve testing. Converting to a tankless or heat-pump system can take 4–8 hours because it may involve upsizing gas lines, adding venting, or installing a condensate drain. We obtain all necessary Anderson County permits and schedule the final inspection so you don’t have to.
Are tankless water heaters a good option for Briceville homes?
Yes, if your household’s hot-water demand matches the unit’s flow-rate capacity and you want long-term energy savings. Tankless heaters provide endless hot water on demand and can lower operating costs by 20–40 %. They also free up floor space and last 18–20 years with proper maintenance. However, the upfront investment and possible upgrades to gas lines or electrical service should be factored in. We perform a load calculation and water-quality test (Briceville’s water is moderately hard) to ensure you select the right model and scale inhibitor.
What maintenance does my water heater require and how often?
All water heaters should be flushed at least once a year to remove sediment that reduces efficiency and can clog the drain valve. In areas with higher mineral content like Briceville, flushing every six months is ideal. We also recommend annual inspections of the anode rod, temperature-and-pressure relief valve, thermostat settings, and for gas models, burner assembly cleaning. Tankless units need an annual descaling with food-grade vinegar or a manufacturer-approved solution to protect the heat exchanger.
Do you offer emergency water heater services in Briceville and what do they cost?
Yes. Our on-call technicians are available 24/7 for no-hot-water situations, major leaks, or safety concerns such as gas odors. After-hours dispatch in Briceville typically arrives within 60–90 minutes. Diagnostic fees start at $89 during regular business hours and $139 after hours, which we credit toward any repair performed during the same visit. We provide upfront, flat-rate pricing before work begins, and all repairs carry a one-year parts and labor warranty.