- HEP Plumbing
- Certified Technicians

Certified Technicians
Certified Technicians | Tankless Water Heater Install | Plumbing | Briceville
When Briceville homeowners want endless hot water without the bulky tank or skyrocketing energy bills, they call HEP’s certified plumbing technicians. Our team specializes in tankless water heater install services that swap out outdated units for sleek, high-efficiency systems in a single visit. We arrive on time, assess your home’s demand, and handle every connection, vent, and code requirement with the same care we’d give our own homes—so you can enjoy steamy showers and lower utility costs right away.
From upfront pricing to thorough post-installation walkthroughs, HEP keeps the process transparent and stress-free. You’ll gain a compact heater that frees up floor space, only heats water when you need it, and is backed by both the manufacturer’s warranty and our workmanship guarantee. Ready to upgrade? Schedule your Briceville tankless water heater install today and discover how easy superior comfort can be.
FAQs
Why should I hire a certified technician to install a tankless water heater in Briceville?
Tankless water heaters must be sized, vented, and connected to gas, electric, and water lines precisely. A certified technician has manufacturer-approved training, carries the required Tennessee plumbing and mechanical licenses, and understands Anderson County permitting rules. This protects your warranty, ensures the unit operates at peak efficiency, and keeps your homeowner’s insurance valid. In Briceville, inspectors often ask for proof of certification before signing off on a tankless installation.
How long does a typical tankless water heater installation take and what happens during the visit?
Most residential jobs in Briceville take 4–8 hours. Our crew starts by turning off utilities and removing the old tank. We then upsize gas lines or run a dedicated 240-V circuit if the new unit needs it, mount the compact heater on an exterior or interior wall, install stainless-steel venting (gas) or appropriate wiring (electric), and flush the system. Before we leave, we run a full hot-water demand test at multiple fixtures, program the digital controller, register your warranty, and show you basic maintenance steps.
Are tankless systems reliable with Briceville’s moderately hard water supply?
Yes, but mineral buildup is the number-one enemy of heat exchangers. Our technicians test incoming hardness on site. If the reading exceeds 10 grains per gallon—which is common in the valley—we add a scale-inhibiting filter or a water softener loop. Annual descaling with food-grade vinegar (completed in about 45 minutes) keeps efficiency above 95 % and protects the heat exchanger, which is usually the most expensive part to replace.
What size and fuel type tankless water heater is best for my home?
Sizing depends on peak simultaneous demand, measured in gallons per minute (GPM), and Briceville’s winter groundwater temperature of roughly 55 °F. Most three-bath homes need 8–9 GPM. Gas models deliver higher flow for large families, while electric units suit smaller households or homes without natural gas. During your free estimate we calculate load, discuss venting routes, check panel capacity, and recommend a unit that provides endless hot water without paying for capacity you’ll never use.
How much does a tankless installation cost and are incentives available in Briceville?
Installed prices range from $3,200–$4,800 for gas and $2,600–$3,700 for electric, including permits and haul-away of the old tank. The TVA EnergyRight program currently offers up to $300 for qualifying ENERGY STAR gas units, and federal tax credits cover 30 % of the project cost (capped at $600). Our office files all rebate and tax documentation for you and deducts the incentive amount upfront whenever possible.
What maintenance or warranties come with a professionally installed system?
Manufacturers give 12-15 year heat-exchanger warranties, 5-year parts, and 1-year labor. When a certified technician installs and registers the product within 30 days, most brands add an extra year of labor coverage. We offer an optional Service Club: for $139 per year we handle the annual flush, inspect the burner or elements, clean the inlet filter, update firmware, and document combustion or electrical readings. This keeps your warranty intact and extends the life of your unit well beyond the coverage period.