- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Tankless Water Heater Install | Plumbing | Bluff City
Dreaming of endless hot water without the bulky tank and surprise fees? HEP’s seasoned Bluff City plumbers make that a reality with transparent, upfront pricing—the number you see before work begins is the number on your final bill. Our certified team handles every tankless water heater install with precision, arriving on-time, protecting your home with shoe covers and drop cloths, and leaving you with a system that’s energy-efficient, space-saving, and ready to slash utility costs from day one.
From selecting the perfect unit to registering your manufacturer warranty, we guide you step-by-step so there’s zero guesswork—only piping-hot showers on demand. Call, click, or chat today and discover why Bluff City homeowners trust HEP for hassle-free comfort that flows.
FAQs
How does Transparent Pricing Plumbing calculate the cost of a tankless water heater installation in Bluff City?
We start with a free on-site assessment to determine fuel type (gas or electric), required BTU or kW capacity, venting route, and any code upgrades. Then we build a line-item quote that lists the heater itself, new gas/electrical piping, isolation valves, vent kit, disposal of the old unit, permits, and labor. Because we use flat-rate pricing, every item is priced up front—no hourly surprises. Once you approve the quote, that number is locked in unless you ask for additional work.
What is included in your quoted price—are there any hidden fees?
Our transparent pricing model bundles everything you need for a code-compliant installation: the tankless unit, parts and materials, labor, permit fees for Sullivan County/Bluff City, haul-away of the old tank, and first-year maintenance flush. The only extras you might ever see are optional upgrades you select (e.g., recirculation pump or water softener). If unforeseen issues such as rotten framing or asbestos are discovered, we show you the problem, explain the solution, and present a written change order before work continues—so you stay in control.
How long does a typical tankless installation take in a Bluff City home?
Most standard swaps—from a gas or electric tank to a comparable tankless unit—are completed in one day (6–8 hours). Homes that need a longer vent run, gas meter upsizing, or a new 240-V circuit can take up to two days. We schedule permit inspections the same day whenever possible, so hot water is usually running before we leave. You’ll receive a brief orientation on the digital controls and maintenance procedures before we pack up.
Do I need permits or inspections for a tankless water heater in Bluff City, and do you handle them?
Yes. Sullivan County requires a plumbing permit (and an electrical or mechanical permit if we run new circuits or gas lines). Our office pulls all necessary permits, schedules inspections, and meets the inspector on site. Permit costs are already built into your quote, and you’ll receive a copy of the final approval for your records—important for home resale and warranty validation.
Are gas and electric models both available, and how do I decide which is best for my home?
We stock both natural-gas/propane and high-output electric tankless heaters. Gas units deliver 5–11 GPM in our local groundwater temperatures and are ideal for larger households. Electric models work well for smaller homes or condos but require 120–200 A of total service capacity. During the assessment we test your gas line sizing or electrical panel load, calculate demand based on simultaneous fixtures, and present side-by-side efficiency, installation cost, and operating cost figures so you can make an informed choice.
What maintenance and warranty coverage should I expect after installation?
All heaters we install carry the manufacturer’s 12- to 15-year heat-exchanger warranty and a 5-year parts warranty. Transparent Pricing Plumbing adds a 2-year labor warranty on top. Tankless units need an annual flush to remove mineral scale; your first flush is free and we email you a reminder each year. We also register your unit with the manufacturer at no extra charge, so your warranty is active from day one.