- HEP Plumbing
- Tankless Water Heaters

Tankless Water Heaters
Tankless Water Heaters | Tankless Water Heater Install | Plumbing | Bluff City
Imagine stepping into your Bluff City shower to find an endless stream of perfectly heated water—no bulky tank taking up space, no anxious countdown until the last family member finishes. HEP’s seasoned plumbers make that dream a reality with a seamless tankless water heater install that’s tailored to your home’s layout and your household’s demands. We evaluate your water usage, gas or electric capacity, and venting requirements to select the ideal unit, then handle every detail from permits to post-installation testing.
The result is instant hot water, lower utility bills, and years of worry-free performance backed by our local, 24/7 service promise. Whether you’re upgrading an aging tank or building a new residence, HEP delivers precision craftsmanship, transparent pricing, and courteous cleanup—leaving you only with the satisfaction of reliable, energy-efficient comfort. Discover why homeowners across Sullivan County trust us for tankless water heater install solutions that keep life flowing smoothly.
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank model in Bluff City?
Tankless units heat water only when you open a tap, eliminating standby heat loss from a 40- or 50-gallon tank. Homeowners in Bluff City typically see energy-use reductions of 25–40 %, a virtually endless supply of hot water, and a space-saving wall-mounted design. Because lime scale builds up more slowly, most units also have a longer service life (20+ years) than tank models (10–12 years).
How long does a typical tankless water heater installation take?
For most single-family homes in Bluff City, a straightforward replacement of a tank model with a gas or electric tankless unit takes 4–8 hours. The timeline can stretch to a full day if we need to upsize the gas supply line, run a dedicated 240-V circuit, reroute venting, or relocate the water heater. We schedule an on-site assessment first so you know exactly how long your project will take before we start.
Will my home’s existing gas or electrical service support a tankless unit?
It depends on the model you choose and the capacity of your current utilities. Gas units usually require a ¾-in. gas line rated for 120–199 k Btu/h and Category III or IV stainless-steel venting. Electric models often need a 240-V supply with 120–150 A of dedicated breaker capacity. During your free estimate we measure incoming gas pressure, inspect the panel, and let you know whether any upgrades are necessary before installation.
How do I determine the correct size (flow rate) for my tankless water heater?
Sizing is based on two numbers: the total gallons per minute (GPM) your household can demand at peak use and the temperature rise required to reach your desired hot-water temperature. Bluff City’s incoming water is usually about 55 °F. To deliver 120 °F water, you need a 65 °F rise. If you might run two showers (2.5 GPM each) and a dishwasher (2 GPM) simultaneously, you’d need roughly 7 GPM at a 65 °F rise—typically a 180–199 k Btu gas unit or a 27-kW electric model. We perform these calculations for you and recommend the right size during the consultation.
How much can I expect to save on utility bills, and are there any local incentives?
Most Bluff City homeowners see $80–$150 in annual energy savings compared with a standard tank, depending on hot-water usage and fuel costs. The State of Tennessee currently offers no statewide rebate, but TVA’s EnergyRight Marketplace lists periodic promotions, and several federal tax credits cover 30 % of the installed cost (up to $600 for electric or $2,000 for qualified high-efficiency gas units). We handle all paperwork and provide documentation for any credits or rebates available at the time of installation.
What maintenance does a tankless water heater require, and do you service what you install?
Yes—our Bluff City team provides full maintenance and emergency service. We recommend an annual flush with a vinegar solution to remove mineral buildup, cleaning the inlet filter, and checking the burner and venting system. In areas with hard water—ours averages 6–7 grains per gallon—you may want to flush twice a year or install a scale-inhibiting filter. We offer affordable service plans that include scheduled maintenance visits, priority repair service, and discounted parts if your unit ever needs attention.