- HEP Plumbing
- Straight-forward Pricing

Straight-forward Pricing
Straight-forward Pricing | Drain Opening | Plumbing | Bluff City
Got a slow bathtub, a kitchen sink that burps air, or a floor drain backing up after every storm? HEP’s straightforward pricing makes calling a pro in Bluff City a no-brainer. Our seasoned plumbers arrive on time, quote the job before a wrench turns, and use state-of-the-art cameras and augers to locate and clear the blockage fast. With transparent rates and proven techniques, we restore full flow while you stay fully in control of the cost.
From a quick shower clog to a stubborn main line obstruction, every drain opening service is backed by our satisfaction guarantee and decades of East Tennessee know-how. No weekend mark-ups, no surprise “extras,” just clean pipes, tidy work areas, and friendly techs who treat your home like their own. If your drains aren’t keeping up with your day, HEP in Bluff City is ready to open the way.
FAQs
How much does a standard drain opening cost in Bluff City?
For most residential sinks, tubs, showers, and laundry drains the price is a flat $149. This covers the trip charge, diagnostic, and mechanical cabling of one accessible drain line up to 50 ft. If we discover that the clog is farther than 50 ft or the line requires specialty equipment such as a mini-jet, we will quote the additional cost on-site before any extra work begins.
What does your “straight-forward pricing” mean?
You know the total price before we pick up a tool. Every service has a published, up-front rate that includes labor, standard materials, and tax. We do not charge by the hour, so the price doesn’t go up if a job takes longer than expected. Once you approve the written quote, that number will not change unless you authorize additional services in writing.
Do you charge extra for nights, weekends, or emergency calls?
No. Our drain-opening price is the same 24 / 7. Whether you call at 10 a.m. on Tuesday or 10 p.m. on Saturday, the quoted rate remains unchanged. The only time the amount will differ is if you request additional work that falls outside the scope of a standard drain opening, such as hydro-jetting a main sewer line or replacing damaged piping.
What methods do you use to clear clogs, and how do you choose the best one?
We start with mechanical cabling (also called snaking), which solves 90 % of routine blockages caused by hair, grease, or soap buildup. If the line is heavily scaled, packed with roots, or repeatedly clogs, we may recommend hydro-jetting to scour the pipe walls. For fragile or older pipes we sometimes opt for a flex-shaft machine that is gentler on the line. The technician will inspect the drain, discuss the findings with you, and explain all available options before proceeding.
Can you open every type of drain line in my home?
Yes. We clear kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry standpipes, and main sewer lines up to 6 inches in diameter. Lines must have an accessible clean-out or removable trap; if access is restricted we can install a new clean-out for an additional quoted fee. For mobile homes or older properties with brittle piping, we take extra precautions to prevent damage.
What should I do before and after the plumber arrives?
Before we arrive, clear the area around the affected fixture so the technician has at least 3 ft of workspace. Remove chemicals you may have poured into the drain; let us know if caustic cleaners were used so we can protect our equipment. After the drain is opened, run hot water for 5 minutes to flush loosened debris. We also recommend using an enzyme drain treatment once a month and avoiding grease, coffee grounds, and excessive paper products to keep the line flowing freely.