Licensed Plumbers
Licensed Plumbers | Emergency Plumbing | Plumbing | Blountville
When a pipe bursts at midnight or a water heater quits on a frosty morning, Blountville homeowners know they can turn to HEP’s licensed plumbers for fast, courteous help. Our local team is on-call 24/7, arriving with fully stocked trucks, transparent pricing, and decades of know-how—so you’re never left mopping up or guessing what comes next. We treat your home with the same respect we give our own, protecting floors, cleaning up thoroughly, and explaining every fix in plain language before we start.
From unclogging stubborn drains to repairing sewer lines, replacing fixtures, and restoring water pressure, we solve crises in a single visit whenever humanly possible. HEP’s commitment to superior workmanship and genuine neighborly service has made us the trusted name for emergency plumbing throughout Blountville and the surrounding communities. One call and your problem is ours—swiftly diagnosed, professionally repaired, and backed by a satisfaction guarantee.
FAQs
What types of situations count as a plumbing emergency in Blountville?
Any issue that threatens to flood your property, interrupt essential water service, or create a health hazard is considered an emergency. Common examples include burst or frozen pipes, sewage backups, gas line leaks, overflowing toilets, water heater failures, and severe leaks that can’t be contained. If you’re unsure, call us—our licensed technicians can quickly assess whether immediate service is needed.
Are your plumbers fully licensed and insured to work in Tennessee?
Yes. Every plumber we dispatch to your home or business holds a current Tennessee state plumbing license and carries full liability and workers’ compensation insurance. We also stay up to date with local Blountville and Sullivan County codes to ensure every repair or installation meets or exceeds regulations.
How fast can you get to my Blountville property during an emergency?
We maintain a rotating on-call team 24/7. Because our technicians are stationed throughout the Tri-Cities area, an emergency truck can usually reach any address in Blountville within 60 minutes—often sooner. When you call, our dispatcher will give you a precise ETA and keep you updated until the plumber arrives.
What should I do while waiting for the emergency plumber to arrive?
If it’s safe, shut off the main water valve (usually located near the water meter or where the main line enters your home). For gas leaks, turn off the gas at the main valve, ventilate the area, and evacuate if you smell strong gas odors. Avoid using electrical appliances near standing water and do not attempt major repairs yourself. Our dispatcher can guide you step-by-step over the phone to minimize damage.
Do you charge extra for nights, weekends, or holidays?
We believe in transparent pricing. While after-hours service does incur an emergency dispatch fee, you’ll know the exact cost before work begins—no hidden add-ons. We also waive the dispatch fee if you proceed with the recommended repair, and we honor the same parts and labor warranties regardless of when the work is performed.
Can your team handle both residential and commercial emergency plumbing?
Absolutely. Our fleet is equipped for homes, restaurants, medical facilities, manufacturing plants, and other commercial properties. We carry industrial-grade drain cleaning machines, hydro-jetters, pipe locators, and replacement parts up to 4" diameter on our trucks, allowing us to resolve 90% of emergencies in a single visit. If specialty components are required, we have priority access to local suppliers to expedite repairs.