- HEP Plumbing
- Professional Cable Machines

Professional Cable Machines
Professional Cable Machines | Drain Opening | Plumbing | Blountville
When a sink backs up or the main line gurgles, Blountville homeowners trust HEP to swoop in with powerful cable machines that chew through clogs in minutes. Our licensed technicians arrive on-time, protect your home with drop cloths and shoe covers, and use precision-guided cables to break up roots, grease, and debris without damaging your pipes. From kitchen drains to stubborn sewer lines, we restore full flow fast—backed by clear, up-front pricing and a satisfaction guarantee.
Don’t let a blockage ruin your day. One call to HEP brings friendly, 24/7 support and the most effective drain opening solution in the Tri-Cities. Schedule your drain opening now and enjoy worry-free plumbing, clean pipes, and service that’s simply Happy, Easy, Protected.
FAQs
What kinds of drain problems can your cable machine clear?
Our professional-grade cable machines—also called drain augers or sewer snakes—can remove most common obstructions, including hair, grease, soap buildup, food waste, small tree roots, and mineral scale. We service kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry lines, and main sewer laterals throughout Blountville and the surrounding Sullivan County area.
How does a cable machine differ from hydro-jetting or chemical drain cleaners?
A cable machine uses a flexible steel cable with interchangeable cutting heads to physically break up and retrieve blockages, while hydro-jetting relies on high-pressure water to scour pipe walls. Cable machines are ideal for localized clogs, older pipes, or situations where water supply is limited. Chemical drain cleaners, on the other hand, rely on caustic reactions, which can damage pipes, fixtures, and the environment; we rarely recommend them for anything beyond very light buildup.
Is cable machine service safe for older cast-iron or PVC plumbing?
Yes. We use sectional and continuous cables rated for residential and commercial plumbing materials, and we select cutting heads that match your pipe size and condition. Our licensed technicians inspect the line first—often with a video camera if needed—to ensure the correct torque, speed, and cable diameter are used, minimizing risk to fragile or corroded pipe walls.
How fast can you arrive for an emergency drain clog in Blountville?
We provide same-day service 7 days a week, with 24/7 emergency dispatch for severe backups that threaten property or health. In most cases, a technician can be onsite anywhere in Blountville within 60–90 minutes of your call, fully equipped with cable machines, cameras, and protective gear.
What should I do before the technician arrives?
If water is actively backing up, shut off nearby fixtures, avoid using dishwashers or washing machines, and clear a path to the clean-out or affected drain. Remove personal items stored under sinks or around floor drains so our technician can set up the cable machine quickly and keep your home clean. If you suspect a main-line blockage, locating the property’s clean-out cap (usually in the yard or basement) can save time.
Will one cable machine service prevent future clogs permanently?
Cabling restores normal flow by clearing current obstructions, but recurring clogs often stem from underlying issues such as root intrusion, pipe sagging, or heavy grease habits. After opening the line, we can provide a camera inspection and maintenance recommendations—like enzyme treatments, periodic cabling, or hydro-jetting—to extend the time between clogs. Regular prevention, combined with mindful disposal practices, is the best way to keep your Blountville drains trouble-free.