Tamed Toilet Troubles: Smart Fixes & Prevention Tips

Plumbing Knoxville Plumbing in Knoxville

Case Overview
One morning, a homeowner in Knoxville discovered both their upstairs and downstairs toilets backing up after each flush. Water began to spill onto the floors, leaving them worried about damage and hygiene.

HEP technician exposing the toilet flange in preparation for service.

How We Restored Normal Flow

1. A HEP technician gently removed the lower toilet to access the drain pipe.
2. A video inspection tool pinpointed the blockage deep in the line.

High-powered augers at work, breaking through tough clogs.

1. A flexible cable auger (drain snake) was inserted and rotated until the debris broke free.
2. The fixture was carefully reset, sealed, and flushed to confirm a clear path.

The new, clean toilet ready for everyday use after professional installation.

Both fixtures now flush smoothly with no sign of backups. The homeowner was relieved to have everything working again.

Tips to Prevent Future Toilet Backups

• Watch What Goes Down: Avoid flushing wipes, paper towels or other non-toilet paper items.
• Capture Hair & Debris: Install drain guards in shared bathrooms to stop small objects from entering the line.
• Schedule Video Inspections: A periodic line check by a professional can catch minor build-ups before they escalate.
• Know Your Shut-Off Valve: Label and test the toilet’s water supply valve so you can act fast during an overflow.
• Keep Basic Tools Handy: A quality plunger or closet auger can clear minor slowdowns in seconds.

Regular upkeep and swift action make all the difference. When you need reliable Plumbing in Knoxville, HEP technicians are just a call away.

Note: This work was performed in Knoxville by our skilled HEP technicians.