Emergency Repair
Emergency Repair | Plumbing | Blaine
When a pipe bursts at 2 a.m. in Blaine, you don’t have time to wonder who to call—you need help right now. HEP’s emergency repair plumbing crew is on standby 24/7, arriving fast with fully stocked trucks, advanced leak-detection gear, and the know-how to stop water damage in its tracks. From frozen lines thawed before dawn to sudden sewer backups cleared the same day, we restore calm (and hot showers) in record time while treating your home like our own.
Every technician is background-checked, licensed, and trained to explain options in plain English, so you can make confident decisions even under pressure. Transparent pricing, upfront estimates, and a workmanship guarantee mean no unpleasant surprises—except how smooth an emergency can feel when HEP is on the job. Save our number, and let the local experts keep your Blaine home flowing.
FAQs
What types of situations count as a plumbing emergency in Blaine?
Anything that threatens to flood, damage property, stop essential fixtures from working, or pose a health risk is considered an emergency. Common examples include burst or frozen pipes, sewer line back-ups, overflowing toilets, failed sump pumps, water heater leaks, and gas line smells. If you are unsure, call us—our dispatcher will quickly determine whether you need immediate service.
How fast can your emergency plumbers reach my home or business in Blaine?
Because we keep fully stocked service vans on standby inside the city limits, our average arrival time is 60 minutes or less—day or night. During severe weather we add extra crews to maintain that target. When you call, our live dispatcher tracks the closest technician with GPS and gives you a real-time ETA so you know exactly when help is coming.
Are you really available 24/7 and will it cost more after hours?
Yes. We operate 24 hours a day, 365 days a year, including holidays. A small after-hours diagnostic fee applies only when the call is placed outside normal business hours (Mon–Fri, 7 a.m.–5 p.m.). You’ll be told that amount before we dispatch, and it is waived if you authorize the repair. All labor and parts are billed at the same competitive rates whether it’s 2 p.m. or 2 a.m.—no hidden "emergency multipliers."
What should I do while waiting for the plumber to arrive?
1. Shut off the water: Locate your main shut-off valve—usually where the service line enters the home—or use fixture shut-offs if the problem is isolated. 2. Turn off the water heater: For electric units, flip the breaker; for gas, turn the thermostat to “pilot.” 3. Contain the water: Place buckets, towels, or a wet-dry vacuum to minimize damage. 4. Stay safe: Avoid standing water near electrical outlets and do not use chemical drain cleaners—they can worsen the problem and harm our equipment. 5. Gather information: Note where you see leaks, noises, or odors so you can brief the technician and speed up the repair.
Do you arrive with the parts needed to fix emergencies on the first visit?
Nearly always. Our trucks function as rolling warehouses stocked with hundreds of common repair items—copper, PEX, PVC fittings, water heater components, sump pumps, and sewer augers. For uncommon parts, we have 24-hour supplier access in Blaine and the north metro, allowing us to pick up what’s needed the same night and finish the job without delay.
Are your technicians licensed and insured, and do you guarantee the work?
Absolutely. All field technicians hold current Minnesota Plumbing Contractor or Journeyman licenses, undergo annual background checks, and carry full liability and workers’ compensation coverage. We back emergency repairs with a 1-year labor warranty and honor all manufacturer part warranties. If the same issue recurs within the warranty period, we return promptly at no charge.
How is the cost of emergency plumbing service calculated, and can I get an estimate before you start?
Service begins with a flat-rate diagnostic that covers the inspection and written repair options. After diagnosing, the plumber provides up-front, menu-style pricing so you can choose the solution that fits your budget. Because the price is fixed, it won’t change if the job takes longer than expected. We accept major credit cards, checks, cash, and offer 0% financing for many repairs. No work proceeds until you sign off on the quoted price—total transparency from start to finish.