- HEP Plumbing
- Whole-house Softener

Whole-house Softener
Whole-house Softener | Water Purification | Plumbing | Blaine
Imagine turning on any tap in your Blaine home and receiving crystal-clear, luxuriously soft water that’s gentle on skin, appliances, and pipes alike. HEP’s whole-house softener plumbing system quietly removes calcium, magnesium, and lingering contaminants before they ever reach your showerhead or dishwasher, giving you hotel-quality lather, spot-free dishes, and longer-lasting fixtures—all from a single, smart installation. It’s comprehensive water purification without the countertop clutter or constant filter swaps.
Our licensed technicians handle everything—from sizing and installation to routine maintenance—so you can simply enjoy better-tasting water and lower energy bills. Backed by local support and industry-leading warranties, HEP brings peace of mind to every faucet in Blaine. Ready to feel the difference? Schedule your in-home assessment today and discover how effortlessly pure life can be.
FAQs
How hard is the water in Blaine, MN, and why do I need a whole-house softener?
Blaine’s municipal and well water typically measures between 17–22 grains per gallon (gpg), which is classified as very hard. Hard water leaves scale on pipes and fixtures, shortens the life of water-using appliances, stains dishes and glassware, and makes soaps less effective. A whole-house softener exchanges the hardness minerals (calcium and magnesium) for sodium or potassium ions, preventing scale formation and delivering softer, easier-to-lather water to every tap in the home.
Will a water softener also purify my water and remove contaminants like iron, manganese, or chlorine?
A standard ion-exchange softener is designed specifically to remove hardness minerals. It will reduce low levels of ferrous (clear-water) iron and manganese, but larger concentrations or additional contaminants such as chlorine, chloramines, PFAS, or sediment require complementary filtration. Most Blaine homeowners pair their softener with a carbon filter, iron reduction unit, or a reverse-osmosis (RO) drinking system to achieve full purification. During the in-home water test we’ll measure all relevant parameters and recommend a system or combination that addresses your specific water quality concerns.
What size softener do I need for my household?
Proper sizing depends on (1) the number of people in the home, (2) your average daily water use, and (3) the exact hardness level. As a rule of thumb, multiply the number of occupants by 75 gallons (typical per-person daily use) and by the hardness in gpg to calculate daily grain removal needs. For example, a family of four using Blaine’s 20 gpg water needs 4 × 75 × 20 = 6,000 grains of hardness removed per day. We then select a resin capacity (e.g., 32,000-, 48,000-, or 64,000-grain unit) that can handle this load with efficient salt use and a 7-day regeneration cycle. Our technicians will perform this calculation for you onsite and explain any upsizing considerations for future household growth.
How much maintenance does a whole-house softener require?
Very little. You’ll simply (1) keep the brine tank at least one-third full of high-purity salt pellets or potassium chloride, and (2) check that the unit regenerates as programmed. In Blaine, most families add 1–2 bags of salt per month. Once a year we recommend a quick resin bed cleaning and a bypass test to ensure the valves are working smoothly. Our annual service plan covers these checks, supplies two 40-lb bags of salt, and includes a free water retest to confirm continued performance.
How long does installation take and will my water be shut off?
A standard replacement or first-time softener installation usually takes 2–4 hours. Your household water is turned off only during the tie-in to the main line—typically 30–45 minutes—so disruption is minimal. We schedule installations around your routine, lay down protective floor coverings, and haul away old equipment at no charge. Once installed, we sanitize the plumbing loop, program the softener, and show you how to add salt and read the digital display.
Are permits or rebates available for water softeners in Blaine?
At present, the City of Blaine does not require a plumbing permit for a like-for-like softener replacement, but newly plumbed systems or relocation of the main shut-off may trigger a simple mechanical permit. Our licensed installers handle any paperwork and coordinate inspections when needed. While there is no municipal rebate for softeners, Connexus Energy customers can earn a $50 bill credit for installing a metered-demand unit that regenerates based on water usage. We’ll provide all documentation to help you apply.