HEP Happiness Guarantee
HEP Happiness Guarantee | Tank Water Heater | Plumbing | Blaine
When your morning routine gets derailed by a chilly shower, HEP’s certified plumbers are ready to swoop in with fast, friendly service and their trademark Hep Happy Guarantee. Whether your current tank water heater is leaking, rumbling, or simply can’t keep up with Blaine’s changing seasons, we’ll diagnose the issue, lay out transparent options, and get your hot water flowing again—often the very same day.
From meticulous installations to expert repairs and maintenance, every job comes with up-front pricing, a spotless worksite, and our promise that you’ll love the results or we’ll make it right. Discover why homeowners across Blaine trust HEP to keep life comfortable, one reliably hot shower at a time.
FAQs
What does the hep Happiness Guarantee cover for tank water heater service in Blaine?
Our Hep Happiness Guarantee promises that you’ll be 100 % satisfied with every aspect of your tank water heater service—whether it’s a repair, replacement, or routine maintenance. That means we show up on time, provide upfront flat-rate pricing, do the work right the first time, and leave your home as clean as we found it. If you’re not completely happy, we’ll return and make it right at no additional cost, or we’ll refund the service portion of your invoice.
How quickly can a hep plumber get to my Blaine home if my tank water heater stops working?
Because we staff a fully local team and keep service vehicles stocked in Blaine and the surrounding Anoka County area, we can usually dispatch a licensed plumber the same day you call—often within a two-hour window. For no-hot-water emergencies we offer 24/7 live phone support and after-hours service, so you’re never left without hot water overnight or on weekends.
Do you install and service both gas and electric tank water heaters?
Yes. Our technicians are factory-trained and carry the certifications required to work on natural-gas, propane, and electric storage water heaters from all major brands. We can handle everything from pilot assemblies and gas valves to heating elements and thermostats. If you’re unsure which fuel type is best for your home, we’ll explain the pros, cons, operating costs, and venting requirements of each so you can make an informed decision.
How do I decide whether to repair or replace an aging tank water heater?
During our diagnostic visit we evaluate the water heater’s age, efficiency rating, tank integrity, and the cost of the needed repair. If the unit is under 8 years old and the repair is minor—such as a thermostat or heating element—repair usually makes financial sense. If it’s 10–12 years old, showing signs of internal corrosion, or the repair approaches 50 % of the cost of a new unit, we typically recommend replacement. We’ll provide side-by-side pricing so you can weigh both options before authorizing any work.
What routine maintenance does hep recommend to extend the life of my tank water heater?
Annual maintenance helps prevent premature tank failure and keeps energy bills low. A typical tune-up includes flushing sediment from the tank, inspecting the anode rod, checking the thermostat calibration, testing safety valves, verifying proper venting, and examining for leaks. Our Happiness Guarantee covers this service as well—if you don’t feel the visit was valuable, you don’t pay. Customers on our Home Protection Plan receive automatic yearly reminders and discounted pricing.
Are there rebates or incentives for upgrading a water heater in Blaine?
Yes. Many Blaine homeowners qualify for CenterPoint Energy or Xcel Energy rebates of $50–$150 when they replace an older storage water heater with a new high-efficiency model. Federal tax credits up to $600 may also apply if the unit meets the latest ENERGY STAR® requirements. We handle the paperwork for you and deduct the rebate from your final invoice whenever possible, ensuring you receive the maximum savings without the hassle.