- HEP Plumbing
- Great-tasting Water

Great-tasting Water
Great-tasting Water | Water Purification | Plumbing | Birchwood
Imagine turning on the tap in your Birchwood home and tasting water so crisp it rivals your favorite bottled brand. HEP’s great-tasting water plumbing makes that everyday luxury possible, blending decades of local know-how with advanced water purification technology. From removing stubborn minerals to filtering out invisible contaminants, our tailored systems leave every glass sparkling, refreshing, and safe for the whole family—and they’re installed by friendly technicians who respect your time, budget, and space.
What sets us apart is our passion for sustainability and service. We select eco-conscious filters that waste less water, offer maintenance plans that keep performance high, and back everything with a satisfaction promise rooted in our Birchwood community values. Choose HEP and discover how effortless, delicious, and worry-free tap water can be.
FAQs
What makes your purification systems produce such great-tasting water in Birchwood?
Our units combine multi-stage carbon block filtration with reverse osmosis and a finishing remineralisation cartridge. The carbon removes chlorine, chloramines and odour-causing organics that give tap water a "chemical" taste, while RO membranes strip out dissolved solids such as lead and nitrates. Finally, the remineralisation stage adds back healthy calcium and magnesium so the water tastes crisp, not flat. Because Birchwood’s municipal supply is chlorinated and moderately hard, this combination delivers clear, fresh water every time you open the tap.
How does installation work and will it disrupt my existing plumbing?
A licensed Birchwood plumber mounts the compact purification unit in the cabinet under your kitchen sink (or at the point of entry for whole-house systems). We tap into the cold-water line with a quick-connect saddle valve and run a dedicated purified-water faucet through a ½-inch hole in your sink deck or countertop. Drain water from the RO membrane is tied into the sink’s waste line using an air-gap adapter that meets local code. The process takes 2–3 hours, requires no wall demolition, and your regular tap stays fully functional throughout.
What contaminants are removed and are your systems certified?
Independent NSF/ANSI testing confirms removal of: • Taste & odour: chlorine, chloramines (Std 42) • Health contaminants: lead, mercury, chromium-6, PFAS "forever chemicals", pesticides, herbicides, VOCs, cysts (Std 53) • Dissolved solids: arsenic, nitrates/nitrites, fluoride, microplastics, pharmaceuticals (Std 58 for RO systems) The result is water that meets or exceeds bottled-water quality guidelines while retaining beneficial trace minerals after the final polishing stage.
How often do filters need to be replaced and do you offer maintenance plans?
Typical Birchwood households replace the 5-micron sediment and carbon pre-filters every 6–12 months, the RO membrane every 24–36 months, and the remineralisation cartridge annually. Our worry-free maintenance plan includes automatic reminders, discounted filter kits, and an annual on-site service visit that sanitises the system, checks water pressure and tests TDS levels. You can also opt for one-time filter purchases if you prefer DIY replacement.
What does a purification system cost and are financing options available?
An under-sink reverse osmosis package starts at about £350 installed and can reach £850 for high-capacity or smart-monitor models. A whole-house carbon/softening combo typically ranges from £1,800 to £4,500 depending on flow rate and media. We provide free on-site water assessments in Birchwood and price each job up-front. Interest-free financing for up to 12 months is available, and most installations qualify for our water-quality satisfaction guarantee.
How does purified tap water compare to buying bottled water?
Producing purified water at home costs roughly 1–2 pence per litre versus £0.50–£1 for branded bottled water—an annual saving of £300–£600 for a family of four. You also eliminate thousands of single-use plastic bottles, reducing landfill waste and carbon emissions from transport. Convenience is another big win: you have an unlimited supply of chilled, great-tasting water straight from the tap, perfect for cooking, coffee and ice without the need to store or haul heavy cases.