- HEP Plumbing
- Water-smart Models

Water-smart Models
Water-smart Models | Toilet Upgrades and Replacements | Plumbing | Birchwood
Choosing HEP’s water-smart models means transforming every flush into meaningful savings for your Birchwood home. Our licensed plumbers remove outdated fixtures and fit sleek, high-efficiency units that cut water use by up to 50 %, lower utility bills, and boost everyday comfort—without sacrificing power or style. From compact designs for cozy powder rooms to ADA-compliant options for enhanced accessibility, we stock the latest eco-friendly innovations and handle everything, including disposal of your old toilet.
Whether you’re chasing green-home credentials or just tired of constant clogs, our streamlined process for toilet upgrades and replacements delivers a cleaner bathroom and a cleaner conscience in a single visit. Schedule today and see why Birchwood homeowners trust HEP for punctual service, transparent pricing, and reliable workmanship that flushes worries away for good.
FAQs
What makes a toilet a “water-smart” model and how much water can it save?
A water-smart (or high-efficiency) toilet is certified to use 4.8 L (1.28 gal) or less per flush while still meeting strict performance standards. Traditional toilets installed before the mid-1990s often use 13 L (3.5 gal) or more. Upgrading to a water-smart model can reduce toilet water consumption by 60–70 %, which translates to roughly 25,000–30,000 L of water saved per household each year and noticeable savings on your Birchwood utility bill.
Are Birchwood homeowners eligible for rebates or incentives when they install a high-efficiency toilet?
Yes. The District of Birchwood partners with the BC Water Conservation Authority to offer a $50–$100 rebate per qualifying toilet, up to two toilets per residence. To qualify you must: (1) purchase a WaterSense-labelled toilet of 4.8 Lpf or less, (2) live in a home connected to the municipal water system, and (3) submit the rebate form with your proof of purchase and plumbing permit (if required) within 90 days of installation. Our team can supply the paperwork and file it on your behalf.
How long does a typical toilet upgrade or replacement take, and will my bathroom be unusable?
For most straightforward swaps, our licensed plumbers can remove the old unit, inspect the flange and shut-off valve, and install the new water-smart toilet in about 90 minutes. Your bathroom is only out of service during that window. More complex projects—such as flange repairs, drain re-routing, or flooring modifications—can add 1–3 hours, but you’ll receive a detailed timeline before work begins. We always ensure you have at least one functioning toilet if multiple bathrooms are involved.
Do water-smart toilets need special maintenance compared with standard toilets?
Not really. They rely on precision engineering and powerful siphon design rather than extra parts. Routine care—occasional bowl cleaning, checking the fill valve for debris, and replacing the flapper every 5–7 years—is usually all that’s required. Because they use less water, mineral deposits can build up faster in hard-water areas like Birchwood; using a mild descaling cleaner every few months prevents this.
Will a high-efficiency toilet work with the older 3-inch drain lines common in Birchwood homes?
Yes. Modern water-smart toilets are engineered to generate higher flush velocity, allowing them to perform effectively in 3-inch and even some 2-inch drain lines. During our pre-installation inspection we verify venting, slope, and line condition. If we spot issues—such as scale buildup or undersized vents—we can clear the line or recommend minor upgrades so the new toilet functions flawlessly.
What does a water-smart toilet replacement cost, and do you offer financing?
Including a quality WaterSense-rated toilet, professional installation, disposal of the old fixture, and permit fees, most projects in Birchwood fall between $480 and $780 before rebates. Premium dual-flush or skirted models can run $900–$1,200. We partner with GreenHome Financing to provide 0 % interest plans for up to 12 months, with payments as low as $40 per month. We’ll walk you through all costs, available rebates, and financing options during your free on-site estimate.