- HEP Plumbing
- Straight-talk Pricing

Straight-talk Pricing
Straight-talk Pricing | Toilet Upgrades and Replacements | Plumbing | Birchwood
Need a smoother flush, a modern look, or just peace of mind that your commode won’t conk out at the worst possible moment? HEP’s Straight-Talk Pricing Plumbing team in Birchwood makes it simple. We show up on time, lay out the cost before we touch a wrench, and deliver fast, code-compliant solutions for all things toilet upgrades and replacements—from wobble fixes and leak-free installs to high-efficiency, water-saving models that cut your utility bill.
Our licensed pros respect your home, clean up after themselves, and back every job with rock-solid warranties. Whether you’re remodeling a master bath, outfitting a rental, or finally ditching that avocado-green relic, you’ll get honest advice, no surprise fees, and a throne that’s built to last. Flush away the hassle and call the local crew Birchwood trusts today!
FAQs
What does “straight-talk pricing” mean for my toilet upgrade or replacement in Birchwood?
Straight-talk pricing is our commitment to full transparency. Before any work starts you receive a flat, written quote that lists labor, materials, taxes, and disposal fees—everything required to complete the job. The price you see is the price you pay; there are no hidden trip charges, overtime add-ons, or “extras” tacked on at the end. If your project scope changes, we’ll give you an updated quote in writing before proceeding so you stay in control of costs.
How much does a typical toilet replacement cost when using your straight-talk pricing model?
For most standard replacements in Birchwood the total investment ranges from £260–£420. That bracket covers: a high-efficiency close-coupled toilet, shut-off valve replacement, wax/seal kit, professional installation, haul-away of the old unit, and post-installation testing. Premium comfort-height or rimless models, or work that involves flange repair or sub-floor reinforcement, can increase the total to £450–£650. You’ll receive an itemised, fixed quote before we schedule the job so you know exactly where you stand.
What upgrade options can you provide beyond a basic like-for-like toilet swap?
We stock and install a wide range of modern options: (1) WaterSense-rated 4.5/3 L dual-flush units for lower bills, (2) comfort-height (ADA) bowls that sit 2–3 inches taller, (3) rimless or tornado-flush designs for easier cleaning, (4) soft-close, quick-release seats, (5) bidet-seat compatibility or integrated bidet toilets, and (6) ultra-compact concealed-cistern or wall-hung models ideal for tight Birchwood cloakrooms. During your on-site visit we’ll discuss your goals—water savings, accessibility, style—and recommend options that fit both budget and plumbing layout.
How long will the toilet replacement or upgrade take and will I be without water?
A straightforward like-for-like swap usually takes 1.5–2.5 hours from shut-off to final test flush. More complex upgrades (e.g., flange repair, floor levelling, or installing a wall-hung frame) can run 3–5 hours. Water is normally off only at the individual loo’s shut-off valve, so the rest of your home remains fully operational. At the end of the job we disinfect the workspace, re-caulk, and perform a 10-point function/leak check before leaving.
Do you remove and dispose of my old toilet and associated waste materials?
Yes. Responsible removal and disposal is included in every straight-talk price. The technician drains and caps the old unit, carries it out without tracking debris, and transports it to a licensed recycling or waste facility in accordance with Cheshire East Council regulations. Cardboard, plastic wrap, and other packaging from your new toilet are also recycled whenever possible—no skip hire or extra rubbish fees for you.
What kind of warranty or guarantee do you provide on toilet upgrades and replacements?
You receive a dual guarantee: (1) Manufacturer warranty—most toilets we supply carry 5–25 year porcelain warranties and 1–5 year parts coverage, depending on brand. (2) Our labour guarantee—24 months on workmanship. If you experience any installation-related issue such as leaks, looseness, or seal failure within two years, we’ll return to Birchwood promptly to put it right at no cost. Annual maintenance tips and water-quality advice are provided to help you maximise the life of your new fixture.