- HEP Plumbing
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Tank Water Heater | Plumbing | Birchwood
Keeping Birchwood homes reliably warm starts with a dependable tank water heater, and HEP makes choosing, installing, or replacing one refreshingly straightforward. Our licensed plumbers walk you through size options, energy-efficiency ratings, and warranty choices, then quote a flat price — labor, parts, and permits included — before we lift a single wrench. No opaque “service fees,” no ticking hourly clock, just crystal-clear numbers you can approve on the spot and enjoy hot showers with total peace of mind.
From emergency same-day swaps to routine flushes that squeeze extra years out of your current unit, every visit is backed by HEP’s pledge to leave your space cleaner than we found it. Locals love our text-ahead arrival alerts, financing with zero hidden charges, and a customer support team right here in Birchwood. Hot water, honest pricing, happy neighbors—that’s the HEP way.
FAQs
What does “transparent pricing” mean for your tank water-heater services in Birchwood?
Transparent pricing means you see every cost before any work begins. We provide a written, line-item quote that lists the heater model, labor, permits, haul-away, and any accessories (expansion tank, pan, gas flex, etc.). The quote you approve is the exact amount you pay—no surprise add-ons once the job is underway.
How much does a standard gas or electric tank water-heater replacement typically cost?
For most Birchwood homes, a 40–50 gal gas unit installed runs $1,300–$1,800, while a comparable electric unit ranges $1,100–$1,600. Prices vary with capacity, venting style, code upgrades, and whether we supply a basic or high-efficiency model. Your onsite estimate is free, and we honor it for 30 days.
Are there any hidden fees, like travel charges or after-hours premiums?
No. Our service radius covers all Birchwood ZIP codes, and travel is included. We publish flat overtime and emergency rates online, so if you need a same-day evening swap you’ll know the exact surcharge ($125) before scheduling. If you choose a normal weekday slot, you pay the standard price only.
How long will it take to remove my old tank and install the new one?
Most replacements take 2–4 hours. We arrive with the new heater, fittings, and disposal cart, disconnect and drain your old unit, make any code upgrades (e.g., seismic straps), set the new tank, fill, test, and haul the old one away. Complex venting changes or relocation may add an hour or two, and we’ll note that on your quote up front.
Can I upgrade to a more efficient or larger-capacity tank without major extra costs?
Yes. We stock ENERGY STAR®-rated high-efficiency tanks up to 75 gal. Upgrading capacity usually adds only the price difference between models; labor is the same unless we must enlarge venting or electrical service. We’ll explain operating cost savings, rebate eligibility, and break-even estimates so you can choose confidently.
What warranty and maintenance support do you provide after installation?
All tanks include the manufacturer’s 6- or 10-year limited parts warranty. Our workmanship is guaranteed for 2 years, covering leaks, fittings, and vent joints we install. We offer an optional annual flush and safety-check plan ($89), which can double the anode-rod life and keep your warranty valid. Warranty or plan details are included in your quote packet for easy reference.