- HEP Plumbing
- Full-scale Replacements

Full-scale Replacements
Full-scale Replacements | Main Line Issues | Plumbing | Birchwood
When the water in your Birchwood home starts backing up, gurgling, or leaking into the yard, chances are good that main line issues are to blame. Aging clay or cast-iron pipes, shifting soils, and relentless East Tennessee weather can all conspire to cripple your plumbing, turning simple daily routines into messy emergencies. You need a team that can diagnose fast, explain clearly, and replace everything-from-curb-to-foundation without nickel-and-diming you along the way.
That’s exactly what HEP’s full-scale replacements crew delivers. Our licensed plumbers use trenchless technology when possible, premium PVC when it’s not, and every job is backed by transparent pricing, iron-clad warranties, and round-the-clock customer care. Skip the patchwork fixes; let HEP restore your main line to like-new condition so you can get back to showers that stay hot, drains that stay clear, and weekends that stay worry-free.
FAQs
What are the most common signs that my main line in Birchwood needs a full replacement rather than a simple repair?
Persistent sewer backups, multiple slow-draining fixtures, foul odors in the yard, soggy patches of ground even during dry weather, and visible tree-root intrusion on camera inspections are all indicators that the pipe is badly deteriorated. In Birchwood’s older neighborhoods, many original main lines were installed with cast iron or clay tile that can crack, collapse, or corrode after 40–60 years. If we find extensive cracking along several feet of pipe, bell-and-spigot joints that have separated, or severe root infiltration, a spot repair will only be a temporary fix and full replacement is recommended to restore reliable flow and protect your property value.
How is a full-scale main line replacement performed and how long does it usually take in Birchwood?
We begin with a video camera inspection to locate the damage and mark underground utilities through Tennessee 811. Depending on pipe depth and accessibility, we recommend either traditional open-trench replacement or a trenchless option such as pipe bursting or pipe lining. On open-trench jobs we expose the pipe along its length, remove the failed section, and install new SDR-35 PVC or HDPE to current Birchwood plumbing code. Trenchless pipe bursting pulls a new pipe through the old one, requiring only two access pits. Most residential projects are completed in 1–2 days, although extensive landscaping, deeper lines, or permitting delays can extend the job to 3–4 days.
Will my lawn, driveway, or landscaping be damaged during the main line replacement, and how do you restore the property?
Our goal is to minimize disruption. When trenchless methods are possible, only small entry and exit pits are dug, leaving grass, gardens, and hardscapes largely intact. If an open trench is required, we remove and set aside sod, pavers, or topsoil so we can replace them after backfilling. We compact the soil in 6-inch lifts to prevent future settling, rake the area smooth, and re-sod or reseed at no extra charge. Concrete or asphalt cuts are repoured to match existing grades. We also provide a one-year workmanship warranty on all restoration, giving Birchwood homeowners peace of mind that their yard will look as good—or better—than before the work began.
Do I need permits for a main line replacement in Birchwood, and will your company handle them?
Yes. Hamilton County and the City of Birchwood require plumbing and right-of-way permits for any work that ties into the municipal water or sewer system or crosses the public easement. Our office secures all necessary permits, schedules required inspections, and coordinates with city engineers. We include permitting fees in your written estimate so there are no surprise costs, and we remain on site during each inspection to ensure the project is approved the first time.
How much does a full main line replacement cost in Birchwood and what factors influence the price?
For single-family homes in Birchwood, most replacements range from $3,800 to $9,500. Costs vary based on pipe length and depth, soil type (rocky terrain requires heavier equipment), the replacement method (trenchless technologies are typically 15-25% more upfront but save on restoration), utility conflicts, and whether the line runs under concrete, asphalt, or mature trees that need special protection. We provide a free on-site evaluation and a firm, itemized quote that explains labor, materials, permits, and restoration so you can make an informed decision.
Can I stay in my house while the main line is being replaced, and will my water or sewer service be interrupted?
Most homeowners remain in their homes during the project. For sewer lines, we ask that you limit water use on the replacement day; complete shut-off is only necessary for 4–6 hours while the old pipe is removed and the new one connected. For water main replacements, we schedule a brief shut-off—typically under two hours—to make the final tie-in. We always coordinate timing with you in advance and can stage temporary sanitation options if you require continuous service, such as for a home business or medical need.