Satisfaction Guarantee
Satisfaction Guarantee | Drain Opening | Plumbing | Benton
When a sink starts swirling in slow motion or the shower turns into a wading pool, Benton homeowners know they can trust HEP to clear the clog and their worries in one visit. Our licensed technicians arrive equipped with advanced cameras and hydro-jetting tools, but it’s our no-nonsense Satisfaction Guarantee that really sets us apart: if you’re not delighted with the results, you don’t pay a dime. From the moment we slip on protective booties to the final system test, every step is designed for speed, cleanliness, and total peace of mind.
Whether you need an emergency drain opening at midnight or a preventive maintenance plan that keeps pipes flowing year-round, HEP delivers hometown service backed by big-league expertise. Call today, and discover why your neighbors in Benton won’t let anyone else near their pipes.
FAQs
What types of clogged drains can you open in Benton?
Our licensed plumbers can clear kitchen sinks, bathroom sinks, tubs, showers, floor drains, laundry lines, toilet drains, and main sewer lines. Whether the blockage is caused by grease, hair, roots, or unknown debris, we have the right tools and expertise to restore proper flow.
How does your 100% satisfaction guarantee work?
We stand behind every drain-opening service. If you’re not completely satisfied with the results, call us within 30 days and we’ll return to re-evaluate and re-open the drain at no additional charge. If we can’t correct the issue to your satisfaction, we’ll refund the amount you paid for the original drain-opening visit—no questions asked.
How quickly can you respond to a drain emergency in Benton?
We offer same-day and 24/7 emergency service throughout Benton and the surrounding communities. Most calls received before noon are handled the same day, and our on-call technicians are available nights, weekends, and holidays for urgent backups that can’t wait.
What techniques do you use to clear drains safely?
Depending on the pipe material and severity of the clog, we use professional-grade cable machines, hydro-jetting, and specialized augers. For sensitive or older pipes, we select low-pressure methods to protect the line. Before we leave, we run a camera inspection (when appropriate) to confirm the obstruction is fully removed and the pipe is intact.
How much does a typical drain-opening service cost?
Pricing starts with a flat diagnostic fee that is waived when we perform the repair. The final cost depends on the location of the clog, pipe size, and method required. We provide an upfront, written estimate before any work begins, so you know exactly what to expect—no hidden fees or surprise charges.
What happens if the drain clogs again after you leave?
If the same drain backs up within our 30-day warranty period, we’ll return at no charge to re-clear it. For recurring problems beyond 30 days, we offer discounted follow-up services and can perform a full video inspection to identify long-term solutions, such as root removal or line replacement.