- HEP Plumbing
- Preventative Maintenance

Preventative Maintenance
Preventative Maintenance | Drain Opening | Plumbing | Benton
When Benton homeowners choose HEP for preventative maintenance, they get more than a quick fix—they gain year-round peace of mind. Our certified plumbers keep pipes flowing freely with scheduled inspections, precision cleaning, and targeted drain opening that removes buildup before it can turn into a messy surprise. By catching small issues early, we help you avoid costly water damage, foul odors, and disruptive downtime.
From kitchen sinks to main sewer lines, we tackle every hidden corner of your plumbing system using video inspection and eco-friendly jetting technology. You’ll receive clear explanations, upfront pricing, and helpful tips to maintain optimal flow between visits. Put simply, HEP treats your home like our own, delivering prompt, courteous service that keeps Benton’s water moving in the right direction—out of sight and out of mind. Call today to schedule your preventative maintenance visit and experience the HEP difference!
FAQs
What is preventative maintenance drain opening and how is it different from an emergency drain cleaning?
Preventative maintenance drain opening is a scheduled service in which our plumbers clear buildup from your home or business drains before a blockage forms. We use safe mechanical cabling or hydro-jetting to remove soap scum, grease, hair, and mineral scale, keeping pipes at full flow. Emergency drain cleaning, on the other hand, is a reactive service performed after you already have a clog backing up sinks, tubs, or toilets. Regular maintenance helps you avoid those stressful emergencies altogether.
How often should I have my drains professionally cleaned in Benton?
For most Benton homeowners, we recommend a whole-house drain opening and inspection once every 12–18 months. Kitchens that see heavy grease use or properties with mature trees (which can introduce roots into sewer lines) may need service every 6–9 months. Commercial kitchens and high-traffic facilities often benefit from quarterly maintenance. After our first visit, we’ll suggest a customized schedule based on pipe material, usage, and the condition of your local sewer connection.
What signs indicate I should schedule preventative maintenance instead of waiting?
Slow-draining fixtures, unexplained gurgling, recurring fruit-fly problems, or a faint musty odor from sinks are early warning signs of buildup. If more than one drain slows at the same time, your main line is likely constricting. Scheduling preventative service at the first hint of trouble prevents a full blockage, water damage, and possible sewage backups.
Are store-bought chemical drain cleaners safe to use between professional visits?
We do not recommend chemical drain cleaners. Most formulas are highly caustic and can soften PVC, corrode cast-iron pipes, destroy septic-system bacteria, and pose burn risks to you and our technicians. Using them may also void pipe warranties. Instead, keep strainers on tub and sink drains, wipe grease into the trash, and flush lines periodically with hot (not boiling) water. Save the deep cleaning for our professional mechanical or hydro-jet equipment.
What are the advantages of enrolling in your Benton Preventative Maintenance Plan?
Members receive annual or semi-annual drain opening at a discounted rate, a free camera inspection of the main sewer line, and priority scheduling if an unexpected blockage occurs. Regular maintenance extends pipe life, keeps water bills low, and can even reduce homeowners-insurance claims by preventing backups. Plus, plan customers get 10% off any additional plumbing repairs in Benton for the duration of the membership.
Do you offer same-day or after-hours service if my preventative maintenance visit reveals a serious blockage?
Yes. If we discover during a maintenance appointment that a drain is on the verge of a major clog—or if a section of pipe has collapsed—we can transition immediately to our emergency service. Our Benton crews are staffed 24/7 and typically arrive within two hours for urgent calls inside city limits. We’ll explain the issue on site, provide upfront pricing, and, with your approval, perform hydro-jetting, root removal, or spot repairs right away so you’re not left waiting.