Water Heater

HEP PlumbingWater Heater

Water Heater | Commercial Plumbing | Plumbing | Benton

At HEP, we know that Benton businesses run on hot water—whether you’re sanitizing a restaurant kitchen, powering salon showers, or keeping hotel guests comfortable. Our certified technicians specialize in diagnosing, repairing, and replacing all makes and models of commercial-grade water heaters, from high-capacity gas units to cutting-edge tankless systems. We arrive fast, work clean, and get the job done right the first time, so your operation stays open and profitable.

Behind every successful business is dependable commercial plumbing, and that’s exactly what we deliver. HEP offers tailored maintenance plans, energy-efficient upgrades, and 24/7 emergency service that minimizes downtime and maximizes savings. Partner with the local team that treats your property like our own—call HEP today and keep the hot water flowing.

FAQs

What types of commercial water heaters do you install for businesses in Benton?

We work with all major commercial water-heating technologies, including high-efficiency gas and electric tank-type heaters, tankless (on-demand) units, heat-pump water heaters, and large-capacity indirect or boiler-fed storage tanks. Our technicians evaluate your building’s hot-water demand, fuel availability, and space constraints to recommend the most cost-effective and code-compliant option. All units we install are UL-listed and meet or exceed current U.S. Department of Energy efficiency standards.

How do I determine the correct size and capacity for my commercial water heater?

Proper sizing depends on peak-hour demand, fixture count, simultaneous usage patterns, and recovery-rate requirements. We perform a load calculation that factors in the number of sinks, dishwashers, showers, laundry machines, and sanitation stations, along with incoming water temperature and desired outlet temperature. Using this data, we select a heater (or multiple units in parallel) that can deliver the necessary gallons-per-hour (GPH) without short cycling or wasting energy. A right-sized system lowers utility costs and prolongs equipment life.

How often should a commercial water heater be serviced in Benton?

For most commercial applications, we recommend a comprehensive maintenance visit every 6–12 months. Service includes flushing the tank or heat exchanger to remove mineral scale common in Benton’s moderately hard water, inspecting and replacing anode rods, testing safety valves, checking combustion efficiency (for gas units), recalibrating thermostats, and verifying that all plumbing and venting connections remain leak-free. Routine maintenance minimizes downtime, maintains warranty coverage, and can extend the unit’s lifespan by 5–10 years.

Are there specific plumbing codes or permits required for commercial water heater installations in Benton?

Yes. All commercial water heater installations must follow the Arkansas Plumbing Code, the latest International Mechanical Code for venting, and any amendments adopted by Saline County and the City of Benton. Projects typically require a plumbing permit, and gas-fired units may also need a mechanical permit and a pressure test inspection. Our team handles the entire permitting process, coordinates city inspections, and provides the final documentation you’ll need for insurance and occupancy records.

What are common signs that my commercial water heater needs repair or replacement?

Warning signs include inconsistent water temperature, visible corrosion or leaks around fittings, rumbling or popping noises caused by sediment buildup, discolored or foul-smelling hot water, rising gas or electric bills, and frequent tripping of limit controls. If the unit is more than 10–12 years old or requires major components like heat exchangers or tanks, replacement is often more economical than repeated repairs. We offer on-site diagnostics and can usually present repair-vs-replace options within the same visit.

Do you provide 24/7 emergency service for commercial water heater issues?

Absolutely. Hot water is mission-critical for many Benton businesses, so our licensed plumbers are on call 24 hours a day, 7 days a week—including holidays. We stock common parts on our service vehicles and have rapid access to local suppliers for larger components. Most emergency calls are responded to within one hour inside Benton city limits, and we do not charge extra after-hours fees for established maintenance customers.

HEP Plumbing
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(423) 228-7696