Manufacturer’s Warranty
Manufacturer’s Warranty | Tankless Water Heater Install | Plumbing | Belvidere
When you choose HEP for a tankless water heater install in Belvidere, you’re getting more than precision workmanship—you’re tapping into the strength of full manufacturer’s warranty plumbing. Our certified technicians expertly size and mount your new on-demand unit, then register every component to ensure the factory warranty is locked in for years of dependable, energy-saving performance. From corrosion-resistant venting to smart recirculation pumps, we use only approved parts so your warranty stays intact and your hot water flows uninterrupted.
Should anything ever go wrong, one call brings our rapid-response team (not a third-party subcontractor) straight to your door. We’ll coordinate with the manufacturer, handle any paperwork, and complete covered repairs at no extra cost to you—often the very same day. HEP has been Belvidere’s go-to plumbing partner for decades, standing behind every installation with clear communication, upfront pricing, and the area’s most trusted satisfaction guarantee.
FAQs
What does the manufacturer’s warranty on a tankless water heater generally cover?
Most leading manufacturers cover defects in materials or workmanship on key components such as the heat exchanger, burner, and electronic controls. Labor is often covered only for the first year, whereas parts may be covered for 5-10 years and the heat exchanger for up to 15 years. Always review your specific model’s warranty booklet for exact terms.
How long is the warranty for a professional tankless water heater installation in Belvidere?
When we install your unit, you receive two layers of protection: the manufacturer’s warranty (commonly 5–15 years on parts/heat exchanger) and our own one-year labor warranty. If a warranted component fails within that first year, we handle the manufacturer claim and the labor at no added cost to you.
Do I need a licensed plumber to keep the warranty valid?
Yes. Most tankless manufacturers require installation by a licensed plumber or HVAC professional. DIY or unlicensed installation can void the warranty. Our team in Belvidere is fully licensed and trained to meet every brand’s installation requirements.
What maintenance is required to maintain my tankless water heater warranty?
Manufacturers typically call for annual service that includes a descaling or flush, inspection of the venting system, cleaning of the air intake filter, and verification of gas pressures. We offer affordable yearly maintenance plans in Belvidere that include documentation you can keep as proof for any future warranty claim.
How do I register my new tankless water heater for warranty coverage?
Warranty registration is usually done online within 30–60 days of installation. We take care of this step for you, submitting the unit’s serial number, installation date, and our contractor credentials directly to the manufacturer and emailing you a confirmation copy for your records.
What happens if my unit needs warranty service after the first year?
After our one-year labor warranty expires, manufacturer coverage still applies to parts. If a covered component fails, we will obtain the part at no cost to you, and you pay only the labor for installation. We’ll handle all paperwork and coordinate with the manufacturer, ensuring quick, hassle-free service in the Belvidere area.