- HEP Plumbing
 - Water Heater
 

Water Heater
Water Heater | Emergency Plumbing | Plumbing | Beersheba Springs
When a water heater fails in the middle of a chilly Beersheba Springs night, HEP is the name locals trust for fast, dependable solutions. Our licensed technicians arrive with fully stocked trucks, ready to diagnose faulty thermostats, leaking tanks, or pilot-light troubles on the spot. From gas and electric units to tankless systems, we restore hot water quickly so you can get back to warm showers and clean dishes without the stress of searching for emergency plumbing help at the last minute.
We know that every minute counts during an outage, which is why our team is on call 24/7, charging no hidden fees for nights, weekends, or holidays. With transparent pricing, industry-leading warranties, and a customer-first approach, HEP delivers peace of mind alongside expertly repaired or replaced water heaters—all backed by the friendliest service you’ll find in the cove. Whenever you need reliable water heater care or emergency plumbing support in Beersheba Springs, just call HEP and we’ll be on the way.
FAQs
What should I do first if my water heater suddenly stops producing hot water in Beersheba Springs?
Turn off power to the unit (flip the breaker for an electric heater or turn the gas control to “pilot” on a gas heater), close the cold-water supply valve, and check for obvious leaks around the tank. Then call our 24/7 emergency line. Our dispatcher will walk you through any additional safety steps while a licensed plumber is routed to your address.
How quickly can your emergency plumbers reach my home or business in Beersheba Springs?
Because we maintain technicians on call inside Grundy and adjoining counties, our average response time inside Beersheba Springs is 45–60 minutes. During severe weather or holiday peaks, we’ll give you a live ETA when you call and keep you updated by text until the truck arrives.
Are you prepared to repair both gas and electric water heaters during an emergency visit?
Yes. Every service vehicle carries common replacement parts—thermocouples, heating elements, thermostats, anode rods, T&P valves, flex connectors, and venting components—for all major brands of gas and electric water heaters. Our techs are certified to work with natural gas, propane, and 240-volt electrical systems, so most repairs are completed on the first trip.
What warning signs mean my water heater needs immediate professional attention rather than a scheduled appointment?
Call us right away if you notice: (1) water pooling at the base of the tank, (2) hissing or boiling sounds, (3) rusty or muddy water from hot taps, (4) a rotten-egg odor of leaking gas, (5) the T&P valve discharging hot water continuously, or (6) the circuit breaker tripping repeatedly. Any of these can escalate into flooding, scalding, or fire hazards.
Do you charge extra for late-night, weekend, or holiday emergency water-heater service?
We do apply a modest emergency dispatch fee outside of our standard 8 a.m.–5 p.m. window, but we cap labor rates so you never pay “surge pricing.” All costs—dispatch, diagnostic, parts, and labor—are quoted up front in writing before work begins, and we honor the quote even if the repair takes longer than expected.
Can you replace a failed water heater the same day in Beersheba Springs, and what models do you stock?
In most cases, yes. We keep 40- and 50-gallon standard gas and electric tanks, high-efficiency condensing units, and 18- to 80-gallon hybrid heat-pump models on our local warehouse truck. If your installation needs a specialty size or a tankless upgrade, we can usually pick it up from our Chattanooga distributor and install it within 24 hours. All replacements include haul-away of the old unit and code-compliant permitting for Grundy County.