Sewer Backups
Sewer Backups | Emergency Plumbing | Plumbing | Beersheba Springs
When raw sewage starts bubbling up into your tub or flooding the basement, every minute feels like an hour. HEP’s seasoned technicians are stationed right here in Beersheba Springs, ready to trace blockages, pump out waste, and restore safe flow the moment you call. With fully stocked trucks and video-inspection gear, we can pinpoint tree-root intrusions, collapsed lines, or grease clogs on the spot, saving you from guesswork and prolonged downtime.
Day or night, weekends or holidays, our hotline connects you to real people who can dispatch help for true emergency plumbing situations—no answering machines, no out-of-town delays. We back every repair with clear, upfront pricing and a satisfaction guarantee, so you can breathe easy and get back to enjoying mountain living instead of worrying about what’s lurking beneath the floorboards.
FAQs
What should I do first if sewage is backing up in my Beersheba Springs home?
Immediately stop using all water fixtures—no flushing toilets, running taps, or using appliances that drain. Turn off electricity in affected areas if you can do so safely, and keep children and pets away from the contaminated water. Then call our 24-hour emergency line. While you wait for the technician, open windows for ventilation and, if possible, place old towels around floor drains to slow the spread of wastewater—but avoid direct contact without proper protective gear.
What are the most common causes of sewer backups and how do your plumbers fix them?
In Beersheba Springs we see three main causes: (1) tree-root intrusion into aging clay or cast-iron pipes, (2) grease, wipes, or foreign objects forming blockages in the main line, and (3) collapsed or offset pipes after heavy rains or ground movement. Our team starts with a video camera inspection to locate the exact problem. Depending on what we find, we may use high-pressure hydro-jetting, mechanical augers, root-cutting blades, or trenchless pipe lining to restore flow without digging up your yard whenever possible.
Are your sewer-backup services really available 24/7?
Yes. Sewer backups pose health hazards and can escalate quickly, so we maintain a fully staffed on-call crew every night, weekend, and holiday. When you call after hours you reach a live dispatcher, not an answering machine, and a licensed plumber is dispatched immediately with a stocked service truck so repairs can begin as soon as we arrive.
How fast can you arrive, and what areas do you cover around Beersheba Springs?
Most emergencies within Beersheba Springs proper are reached in 45 minutes or less. We also serve the surrounding communities—Dunlap, Coalmont, Altamont, and Monteagle—with typical arrival times under 60–75 minutes, traffic and weather permitting. The dispatcher will give you a real-time ETA and text updates so you can plan accordingly.
Will my homeowners insurance cover the cost of emergency sewer-backup repairs?
Standard homeowners policies often exclude damage caused by water that originates off your property (for example, municipal main backups). However, many insurers offer an inexpensive sewer-backup rider that broadens coverage. We’ll document the incident with photos and a written report that you can submit to your adjuster, and we can bill directly to most major carriers if coverage applies. If you’re unsure, we’ll help you review your policy before work begins.
How can I prevent future sewer backups after the emergency is resolved?
Schedule an annual camera inspection and hydro-jetting to keep the main line clear. Avoid flushing wipes—even the “flushable” kind—feminine products, or grease. If tree roots were the culprit, consider a root-barrier treatment or replacing vulnerable clay sections with PVC. Installing a backwater prevention valve can stop city-main surges from re-entering your home. Our technician will provide a tailored maintenance plan and reminders so you stay ahead of future problems.