Certified Plumbers

HEP PlumbingCertified Plumbers

Certified Plumbers | Water Purification | Plumbing | Bean Station

When Bean Station families turn on the tap, they expect crystal-clear water—and that’s exactly what HEP’s certified plumbers deliver. With decades of local experience, our team installs and maintains cutting-edge systems that remove sediment, chemicals, and unwanted tastes, transforming your everyday supply through professional water purification. From first inspection to final testing, we handle every detail with the care you’d expect from neighbors who live and work right here in Grainger County.

Beyond healthier drinking water, our tailored solutions help protect pipes, extend appliance life, and even reduce soap usage, saving you money long after installation day. Every project starts with a free on-site evaluation, transparent pricing, and a satisfaction guarantee that leaves no doubt you’ve chosen the right partner for reliable water purification. Ready to enjoy better water? Call, click, or stop by our Bean Station office today—HEP is Here to Help!

FAQs

What types of water purification systems do you install in Bean Station homes?

Our certified plumbers are trained to install a full range of purification solutions, including whole-house carbon filters, under-sink reverse osmosis (RO) units, UV sterilizers, water softeners, and specialty cartridges for lead, iron, or sulfur removal. We can mix and match technologies—such as pairing softening with RO—to give you customized protection against the specific contaminants found in Bean Station’s municipal or well water.

How do I know which water filtration system is right for my water quality?

We start every project with a comprehensive on-site water test that checks for hardness, chlorine, pH, dissolved solids, heavy metals, and microbial contaminants. Once we have the results, we explain them in plain language and recommend systems that directly target the issues. For example, if tests reveal high hardness and chlorine, we may suggest a softener plus a catalytic carbon filter. If nitrates or lead appear, we’d lean toward a RO system with specialty cartridges. You get a written report, cost comparison, and performance guarantees before any work begins.

Are your plumbers certified to work with backflow prevention devices, and do you handle permits in Bean Station?

Yes. All of our plumbers hold Tennessee state plumbing licenses and current backflow tester certifications. We follow the International Plumbing Code (IPC) and Bean Station’s local amendments to ensure every purification or softening system is protected against cross-connection hazards. If a permit or inspection is required—common for whole-house units tied into the main line—we prepare the paperwork, schedule the inspection with city officials, and meet the inspector on site so you don’t have to worry about red tape.

What maintenance is required for a whole-house water purification system?

Most systems need only basic, scheduled upkeep: (1) Carbon or sediment pre-filters should be changed every 6–12 months, depending on water usage; (2) RO membranes generally last 2–4 years; (3) UV lamps must be replaced annually to maintain germicidal strength; and (4) Softener brine tanks should be topped up with salt pellets monthly. Our team offers service plans that include filter changes, system sanitization, performance checks, and a reminder schedule so you never miss an interval.

How long does a typical water purification installation take, and will my water service be interrupted?

Most residential installations are completed in one day. We begin by shutting off the main supply, draining a small portion of the plumbing, and mounting the system. Water is usually off for 1–2 hours; we coordinate with you so it happens at a convenient time. Larger projects—such as adding a new plumbing manifold or running lines to multiple fixtures—may take up to two days, but we always restore basic water service by evening. Before we leave, we flush the system, test flow rates, and show you how to operate it.

Do you offer water testing and can you help me understand local Bean Station water issues?

Absolutely. We provide complimentary basic testing for hardness, chlorine, and pH, plus affordable lab analysis for lead, nitrates, arsenic, VOCs, and bacteria. Our plumbers live and work in the Bean Station area, so we keep an updated database of regional water reports and well-water advisories. We’ll explain common local concerns—such as seasonal chlorine spikes or iron staining in well systems—and show you how each purification option addresses them. All results and recommendations are documented in a customer binder for future reference.

HEP Plumbing
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(423) 228-7696