Industry-leading Warranties
Industry-leading Warranties | Tankless Water Heater Install | Plumbing | Bean Station
Looking to enjoy endless hot water, lower energy bills, and total peace of mind? HEP’s certified pros bring their signature craftsmanship and industry-leading warranties to every tankless water heater install in Bean Station. From the moment we step into your home, you’ll feel the difference: respectful technicians who explain your options clearly, upfront pricing with no surprises, and workmanship so reliable we back it with the area’s best protection plans.
Because HEP is a true one-stop shop, we handle everything—proper sizing, precise venting, gas or electric upgrades, and hauling away the old unit—so you can start savoring unlimited hot water the same day. Join your neighbors who’ve already discovered why HEP’s combination of cutting-edge technology, hometown service, and unbeatable warranties makes comfort effortless. Call, click, or chat today and let us prove why we’re Bean Station’s go-to team for plumbing excellence.
FAQs
What makes your tankless water heater warranties in Bean Station “industry-leading”?
Our warranties combine an extended labor guarantee of up to 5 years with parts coverage that matches or exceeds the manufacturer’s warranty—typically 10–15 years on the heat exchanger and 5 years on other components. Few local competitors cover both labor and parts for that length of time, which minimizes out-of-pocket costs if anything goes wrong.
How long is the warranty coverage for a tankless water heater install?
Every installation comes with two layers of protection: 1. Manufacturer warranty: 10–15 years on the heat exchanger and 5 years on parts (varies by brand). 2. Our in-house labor warranty: 5 years for workmanship and installation-related issues. Together, you’re protected for both material defects and any installation problems for up to 15 years.
Is the warranty transferable if I sell my home in Bean Station?
Yes. Both the manufacturer warranty and our labor warranty transfer to the new homeowner at no cost, provided the unit has been properly maintained and you supply the original documentation at closing. This added resale value can be a strong selling point.
What maintenance do I need to perform to keep the warranty valid?
Annual maintenance is required. That includes a professional descaling/flush, filter cleaning, and a full safety inspection. We offer low-cost service plans to handle this for you. Keeping maintenance records ensures your warranty claims are honored without delay.
How do I file a warranty claim if my tankless unit has an issue?
Call our Bean Station office or submit a claim online. We’ll schedule a diagnostic visit within 24 hours. If the problem is parts-related, we coordinate directly with the manufacturer. For labor-covered issues, we repair or replace components on the spot whenever possible, with no service call fee during the warranty period.
Does your in-house warranty replace the manufacturer’s warranty?
No. Our warranty supplements the manufacturer’s coverage. The manufacturer still covers defects in the unit itself, while we cover workmanship and installation-related labor costs. If a heat exchanger fails, the manufacturer supplies the part, and we install it free of labor charges during the warranty window. This dual protection means you rarely pay anything beyond routine maintenance.