- HEP Plumbing
- Convenient Scheduling

Convenient Scheduling
Convenient Scheduling | Tankless Water Heater Install | Plumbing | Bean Station
Need hot water on demand without the scheduling hassle? HEP makes it simple for Bean Station homeowners to get a tankless water heater install when it suits them. Book online in seconds or call our local office, pick the time that works best for your routine, and our licensed pros will arrive right when you expect—tools ready, boot covers on, and smiles included. We’ll remove the bulky old tank, handle every code-required connection, and leave your space cleaner than we found it.
With a new, energy-efficient unit delivering endless hot water, you’ll enjoy lower utility bills, reclaim closet or garage space, and never again plan showers around a reheating tank. Plus, every installation is backed by HEP’s workmanship guarantee and 24/7 live support, so peace of mind flows as freely as your new hot water. Ready to upgrade? Schedule today and discover why Bean Station trusts HEP for plumbing done right, right on time.
FAQs
What advantages does a tankless water heater offer compared with a traditional tank unit?
Tankless units heat water on demand, eliminating the standby energy losses of a storage tank and typically cutting water-heating costs by 20–35 %. They also provide an endless supply of hot water, occupy far less space, and often last 5–10 years longer than tank models. Because they operate only when hot water is needed, they put less strain on plumbing and reduce the risk of tank leaks and flooding.
How can I tell if my home in Bean Station is a good candidate for a tankless water heater?
Most homes qualify, but three factors matter: (1) gas or electric service size—gas units require a properly sized gas line and vent, while electric models need sufficient amperage; (2) incoming water temperature—colder groundwater may affect the flow rate required; and (3) demand points—our technician will calculate simultaneous hot-water uses (showers, appliances) to select the correct unit. During your scheduling call we’ll ask a few quick questions, and if anything looks borderline we’ll perform a free on-site evaluation before installation day.
How quickly can you schedule an installation in the Bean Station area?
Because we stock the most popular tankless models locally, we can usually book standard replacements within 2–3 business days. Emergency change-outs can often be slotted next-day, even on weekends. Use our online calendar or call before noon for the widest choice of time slots—morning, afternoon, or evening. You’ll receive an instant confirmation email and text reminders so you know exactly when to expect us.
What should I do to get ready for the installer’s arrival?
Please clear a 3-foot workspace around your existing water heater, unlock any gates, and secure pets. If your unit is in an attic or crawl space, make sure the access hatch is unobstructed and a working light is available. Shut-off valves and electrical panels should be reachable. That’s it—our crew will bring drop cloths, haul away the old heater, and handle all permitting with Grainger County if required.
How long does the actual installation take and will my water be off the whole time?
A straightforward replacement typically takes 3–4 hours from arrival to cleanup. Your water service is only interrupted for 60–90 minutes while we disconnect the old unit and tie in the new lines. If we need to upsize a gas line or add a new vent, add about an hour. We’ll review the timeline with you when we arrive so you know exactly when hot water will be restored.
What ongoing maintenance and warranty coverage should I expect?
Most manufacturers back their heat exchangers for 10–15 years and parts for 5 years when installed by a licensed plumber. We register your unit for you and include a 1-year labor guarantee. Annual maintenance, which involves descaling the heat exchanger and checking filters, keeps the warranty valid and ensures peak efficiency; we offer discounted Maintenance Club memberships for Bean Station residents. If you prefer, we’ll automatically remind you when service is due and schedule it at your convenience.