- HEP Plumbing
- Certified Technicians

Certified Technicians
Certified Technicians | Tankless Water Heater Install | Plumbing | Bean Station
When you invite HEP’s certified technicians into your Bean Station home, you’re choosing professionals who combine friendly, small-town service with cutting-edge plumbing expertise. We arrive on time, protect your floors, and walk you through every detail of a seamless tankless water heater install—from selecting the right unit for your family’s needs to calibrating it for maximum efficiency. Because our techs are licensed, insured, and factory-trained, your new system is installed to code and backed by both manufacturer and HEP warranties.
The result is instant, endless hot water, lower utility bills, and valuable floor space reclaimed from that bulky old tank. Whether you’re upgrading during a renovation or replacing a failing heater in a pinch, we offer transparent pricing, same-day service when possible, and 24/7 emergency support. Discover why Bean Station homeowners trust HEP to keep life flowing smoothly—and comfortably—every single day.
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank unit?
Tankless systems heat water on demand, so you’re not paying to keep 40–80 gallons hot all day. This can cut energy use by 20–40 %. They are wall-mounted, freeing up floor space, and typically last 18–20 years—about twice the lifespan of a tank model. Because there’s no large reservoir, the risk of catastrophic leaks and tank corrosion is greatly reduced.
How long does a professional installation take in the Bean Station area?
For a straightforward replacement (swapping a tank unit for a tankless model in the same location), our certified technicians usually need four to six hours. If gas line upsizing, venting changes, or electrical upgrades are required, the job can extend to a full day. We’ll provide a time estimate after an on-site evaluation so you know exactly what to expect.
What size or capacity tankless water heater do I need for my home?
Sizing is based on flow rate (gallons per minute) and temperature rise (the difference between incoming water temperature and desired hot water temperature). In Bean Station, winter inlet temperatures can dip to about 45 °F. If you need 3 GPM for a shower and 2 GPM for a dishwasher simultaneously, you’ll want a unit that delivers 5 GPM at a 75 °F rise. Our technicians perform a load calculation during the consultation to recommend the correct model, ensuring you never run out of hot water.
Are permits or inspections required for tankless installations in Bean Station?
Yes. Grainger and Hawkins counties follow the 2018 International Residential Code (IRC) and 2020 National Fuel Gas Code. Any change to gas piping, venting, or electrical circuits requires a permit, and a final inspection must be scheduled. As licensed plumbing contractors, we pull all necessary permits and coordinate inspections with local code officials so the project is fully compliant and hassle-free for you.
What does a typical tankless water heater installation cost?
Costs in Bean Station generally fall between $3,200 and $4,800, including the unit, venting materials, minor gas line adjustments, and labor. Variables that can raise the price include extensive gas line upsizing, long vent runs, electrical upgrades, or upgrading water lines for recirculation. We provide a detailed, fixed-price quote after inspecting your home, so there are no surprises.
What maintenance and warranty support do you provide after installation?
We offer an annual service plan that includes descaling, filter cleaning, safety checks, and software updates to keep your unit running at peak efficiency. Most manufacturers provide a 12-year heat exchanger warranty and 5-year parts warranty—both of which require documented annual maintenance. Our technicians are factory-trained and authorized to perform warranty repairs, giving you a single point of contact for all service needs.