Emergency Repairs
Emergency Repairs | Plumbing | Athens
When a burst pipe turns your Athenian apartment into an indoor fountain at midnight, you don’t have time to scroll through endless directories—you need swift, expert help. HEP’s emergency repair team is on-call around the clock, arriving fast with fully stocked vans and seasoned technicians who can diagnose, fix, and clean up before the damage spreads. From sudden water heater failures in Plaka to hidden leaks in Kifisia, we’ve handled every crisis the city can throw at us, always with upfront pricing and a neighborly smile.
We pair state-of-the-art tools with decades of local know-how, so your life can get back to normal without the stress. Whether it’s a minor drip or a major flood, our Athens-based specialists treat your home as if it were their own—because reliable plumbing isn’t just a service, it’s peace of mind.
FAQs
What qualifies as a plumbing emergency?
Any sudden issue that threatens to damage your property, disrupt essential services, or pose a health or safety risk is considered an emergency. Common examples include burst or frozen pipes, major leaks, sewer line backups, overflowing or non-flushing toilets when no other bathroom is available, water heater failures that flood the area, and gas or water supply lines that are damaged.
How quickly can your plumbers reach my property in Athens?
Our on-call technicians are strategically located throughout the Athens metropolitan area. Once you place an emergency call, we dispatch the nearest available crew. In most cases we arrive within 30–60 minutes inside the Attica Basin; response times to outlying suburbs rarely exceed 90 minutes, even during rush hour or severe weather.
Are your emergency plumbing services really available 24/7, including weekends and holidays?
Yes. We maintain a rotating roster of licensed plumbers and fully stocked service vans so that someone is always ready to respond—day or night, 365 days a year. Whether it’s Christmas morning or 3 a.m. on a Tuesday, you will reach a live operator who can dispatch help immediately.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water supply if a leak or burst pipe is involved. 2. Turn off electricity in any area where water is pooling to prevent shocks. 3. If safe, open faucets to relieve pressure and drain excess water. 4. Move valuables, furniture, and electrical items away from affected areas. 5. Collect water in buckets or lay down towels to minimize damage. 6. Avoid using chemical drain cleaners or attempting complex repairs yourself—they can worsen the problem or void warranties.
How much do emergency plumbing repairs typically cost in Athens?
Costs vary depending on the time of day, complexity, and parts required. We charge a flat call-out fee that covers travel, assessment, and the first 30 minutes of work. After that, labor is billed in 15-minute increments, and any replacement parts are itemized. Before work begins you receive a clear, written estimate so you can approve or decline each line item—no hidden charges. We also offer financing options for larger repairs.
Are your plumbers licensed and insured to work in Athens?
Absolutely. All technicians hold current Greek professional plumbing licenses (Αριθ. Αδείας Υδραυλικού) and undergo annual refresher training on the latest safety codes and technologies. Our company carries full public liability and worker’s compensation insurance, protecting both our employees and your property during every emergency call.