Up-front Pricing

HEP PlumbingUp-front Pricing

Up-front Pricing | Toilet Upgrades and Replacements | Plumbing | Athens

When a leaky seal or an outdated, water-guzzling commode starts causing headaches, HEP’s local team in Athens is ready to help. Our licensed plumbers specialize in toilet upgrades and replacements, arriving with fully stocked trucks and the latest high-efficiency models so most jobs are finished in a single visit. You’ll see the exact cost before any work begins—no surprises, no hidden fees—because our Up-Front Pricing puts you in control of your budget from the start.

Whether you want a sleek, low-profile design, a comfort-height bowl, or a powerful flush that cuts your water bill, we’ll guide you through the best options for your home. Enjoy clean installations, respectful technicians, and warranties that let you flush with confidence. Schedule today and experience why Athens homeowners trust HEP to keep the loo running smoothly.

FAQs

What does “up-front pricing” mean for toilet upgrades and replacements?

Up-front pricing means you know the full cost of the job before any work begins. After a quick on-site assessment, our technician in Athens provides a written quote that includes the toilet, required materials, labor, haul-away of the old unit, and tax. The price will not change unless you authorize additional work, eliminating surprises on your final invoice.

How can I tell whether my toilet should be repaired, upgraded, or completely replaced?

We recommend replacement when a toilet shows persistent leaks at the base, recurring clogs, cracks in the bowl or tank, porcelain staining that won’t clean, or when its flush volume exceeds 1.6 gpf and you want to lower your water bill. A technician can inspect the toilet’s internal parts, water-usage, and structural integrity to advise whether a simple part replacement, an efficiency upgrade, or a full replacement is the most cost-effective solution.

What toilet models and efficiency options do you offer in Athens?

We stock and install standard gravity-flush, pressure-assisted, dual-flush, comfort-height, elongated-bowl, skirted, and wall-hung toilets from leading brands such as Kohler, American Standard, TOTO, and Gerber. For water efficiency, we carry EPA WaterSense-certified 1.28 gpf and 1.0 gpf models, as well as high-performance dual-flush units (0.8 gpf/1.28 gpf). Smart bidet toilets with heated seats, warm-air dryers, and automatic flush are also available by special order.

How long does a typical toilet replacement take, and will my water be shut off for the whole time?

Most standard replacements in Athens take 1.5–2 hours from shut-off to final test flush. Your main water service is only closed for about 15–20 minutes while the old toilet is removed and the new supply line is connected; the remainder of the time is spent leveling, caulking, and testing the new fixture. We schedule appointments in two-hour arrival windows so you can plan your day with minimal disruption.

Do I need a permit to replace a toilet in Athens, and do you handle the paperwork?

A simple like-for-like toilet replacement inside a single-family home normally does not require a city permit. If the work involves relocating the drain line, modifying venting, or installing a wall-hung carrier system, the Athens Clarke County Building Division requires a plumbing permit. We will advise you during the estimate, secure any necessary permits, and include the fee in your up-front price so you stay fully compliant.

What kind of warranty and post-installation support do you provide?

All toilet replacements come with a two-year labor warranty covering installation workmanship, plus the manufacturer’s parts warranty, which ranges from one year to lifetime depending on the model. If you experience rocking, leaks, or flushing issues within the warranty period, call us and we’ll return at no charge. We also offer annual water-efficiency checkups and discounted maintenance plans for customers who upgrade through our program.

HEP Plumbing
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(423) 228-7696