- HEP Plumbing
- Damaged Line

Damaged Line
Damaged Line | Main Line Issues | Plumbing | Athens
When a damaged water or sewer line throws your Athens home or business into chaos, HEP’s certified technicians move fast to diagnose and repair the problem at its source. From invasive tree roots to aging pipes that have finally given way, our crew arrives with state-of-the-art cameras, trenchless technology, and the know-how to restore flow without tearing up half your yard. Because main line issues rarely happen at a convenient time, we’re on call 24/7 and back every repair with transparent pricing and a rock-solid satisfaction guarantee.
Choose the local team that’s handled thousands of main line issues across Athens and the surrounding counties. One quick call to HEP puts you on the schedule for a thorough inspection, clear communication, and lasting solutions that keep water where it belongs—moving safely through your property and out of mind.
FAQs
What are the most common signs that my main water or sewer line is damaged?
Typical warning signs include multiple slow or backed-up drains at the same time, gurgling noises coming from toilets, sewage odors inside or outside the home, unexplained patches of lush or soggy grass, sudden drops in water pressure, and unexpected spikes in your water bill. If you notice any of these symptoms around your Athens property, have the line inspected promptly—small leaks can escalate into major breaks and property damage if ignored.
What usually causes main line failures in Athens homes?
Older neighborhoods still have clay, cast-iron, or Orangeburg pipes that naturally deteriorate over time. Tree roots—especially from Athens’ plentiful oaks and magnolias—invade tiny joints and cracks, eventually blocking the line. Grease, scale, and foreign objects can form stubborn clogs. Local soil conditions (red clay over limestone) expand and contract with heavy rain, stressing joints and causing misalignment. Finally, previous DIY or sub-standard repairs sometimes leave weak spots that collapse under everyday use.
How do you diagnose a damaged main line?
Our technicians start with a surface assessment of drains, clean-outs, and yard conditions. We then insert a high-resolution fiber-optic camera through the main clean-out to visually inspect the entire pipe length, noting cracks, root masses, and sagging sections. An electronic locator maps the precise depth and path of the line so we know exactly where problems lie before any digging begins. If needed, we perform hydrostatic or pressure testing to confirm leaks. A detailed video report and written estimate are provided on the spot.
Can you repair the line without digging up my entire yard?
In many cases, yes. We offer two trenchless options—cured-in-place pipe (CIPP) lining and pipe bursting. CIPP inserts a resin-soaked liner that hardens into a seamless new pipe inside the old one, ideal for pipes 2"–8" in diameter with moderate damage. Pipe bursting pulls a new HDPE pipe through while fracturing the old pipe outward, perfect for severely collapsed lines. Both methods require only one or two small access pits, preserve landscaping, and are typically completed in a single day. If the pipe is completely disintegrated or sits above critical utilities, a traditional open-cut may still be necessary.
How much does main line repair or replacement cost in Athens, and how long will it take?
For a typical single-family home, spot repairs start around $3,000. Full trenchless relining of 40–60 feet usually ranges from $4,500 to $8,000, while complete replacement via pipe bursting or open-cut can run $7,000 to $12,000 depending on depth, length, and surface restoration. Simple trenchless jobs are often finished in one day; extensive replacements may take three to five days, including site cleanup. We obtain all Athens-Clarke County permits and utility locates within 24 hours and provide a written, fixed-price proposal before work begins.
What can I do to prevent future main line problems?
Schedule an annual camera inspection to spot early issues, and hydro-jet the line every 18–24 months to clear grease and scale. Keep large trees or shrubs at least 10 feet from sewer and water lines, or install a root barrier. Never flush wipes, feminine products, or excessive cooking grease. Maintain proper water softener settings to reduce mineral buildup. Watch your water bill—an unexplained increase can indicate a hidden leak. At the first sign of slow drains or gurgling, call our Athens team so we can address minor concerns before they become major repairs.