Fully Equipped Vans
Fully Equipped Vans | Emergency Plumbing | Plumbing | Athens
When a pipe bursts at midnight or the boiler fails just before guests arrive, you need more than promises—you need action. HEP’s fleet of fully equipped vans is strategically stationed throughout Athens, stocked with precision tools, quality replacement parts, and the latest diagnostic tech. One call dispatches an expert team that can navigate the city’s streets quickly, arrive on-site fast, and resolve even the trickiest water woes on the very first visit.
From pinpoint leak detection to full-scale drainage repairs, our certified plumbers handle every scenario with calm efficiency. They roll up, assess, and restore normality while protecting your home from further damage—all with transparent pricing and a smile. Whenever the unexpected strikes, trust HEP to turn chaos into comfort; our name is synonymous with reliable, round-the-clock emergency plumbing across Athens.
FAQs
What emergency plumbing services do you provide in Athens?
Our fully equipped vans operate as mobile workshops, allowing us to tackle every type of plumbing emergency 24/7 anywhere in Athens. Common call-outs include burst or leaking pipes, blocked drains, overflowing toilets, water-heater failures, sewer back-ups, broken fixtures and rapid leak detection. Each van carries industrial water-jetting equipment, pipe-freezing kits, replacement taps, traps, valves, fittings and even replacement water heaters, so most problems are solved in a single visit.
How quickly can your plumbers reach my property?
Because our vans are strategically stationed across the Attica basin, our average response time inside the Athens metropolitan area is 30–45 minutes. During peak traffic or in outlying suburbs such as Kifissia or Glyfada, arrival may take up to 60 minutes. When you call, our dispatcher locates the nearest available unit via GPS and gives you an exact ETA, which we continuously update while en route.
Are your plumbers licensed and insured?
Yes. Every technician holds a valid Greek professional plumbing licence (Άδεια Τεχνίτη Υδραυλικού) and receives continuous training in emergency procedures, health & safety and the latest diagnostic technology. Our company carries full public liability insurance, covering both property damage and personal injury, and each van meets the strict equipment and safety guidelines required by Greek legislation.
Which areas of Athens and Attica do you cover?
We serve the entire Municipality of Athens plus all surrounding suburbs and satellite cities, including Piraeus, Marousi, Kallithea, Nea Smyrni, Peristeri, Chalandri, Voula, Vari-Vouliagmeni, Glyfada, Kifissia, Agia Paraskevi, Egaleo, Ilion, Petroupoli, Palaio Faliro and more. If you are anywhere within the Attiki Odos ring road—or even as far as Elefsina, Lavrio or the Athens International Airport—our emergency team can reach you day or night.
How much does an emergency call-out cost?
Our transparent pricing includes a flat call-out fee that covers travel and the first 30 minutes of labour, quoted when you phone so there are no surprises. After the initial period, work is billed in 15-minute increments. Common spare parts (washers, traps, flexible hoses) are stocked on the van and priced from our published parts list; larger items (e.g., a new water heater) are quoted on-site before installation. We accept cash, credit/debit cards and e-bank transfers, and you receive a legal invoice (Απόδειξη Παροχής Υπηρεσιών) for every job.
What can I do to minimise damage before the emergency plumber arrives?
1) Turn off the main water supply (usually next to the water meter or under the kitchen sink). 2) If a hot-water leak is involved, switch off the boiler or water-heater power breaker. 3) Open taps on the lowest floor to drain remaining water from the pipes. 4) Move valuables or electronics away from the affected area and place towels or buckets to catch drips. 5) Never pour chemicals into blocked drains—they can corrode pipes and endanger our technicians. 6) Keep your phone nearby so our dispatcher can reach you for updates or step-by-step guidance until the van arrives.