Home Maintenance Plan
Home Maintenance Plan | Plumbing | Apison
When Apison homeowners enroll in HEP’s Home Maintenance Plan, every faucet drip, water-heater rumble, and drain gurgle is covered by a proactive team that knows your house as well as you do. Our licensed technicians perform scheduled check-ups that spot small issues before they become expensive surprises, ensuring your plumbing flows smoothly through every season in Tennessee’s shifting weather.
Members enjoy priority scheduling, waived service fees, and exclusive discounts on repairs, replacements, and upgrades—from tankless water heater installations to whole-home water filtration. With real-time service reminders and an always-open local support line, you’ll spend less time worrying about pipes and more time enjoying Apison’s quiet charm.
HEP backs every visit with a satisfaction guarantee, so whether you’re protecting a new build or preserving a historic farmhouse, you can trust that the only thing more reliable than our workmanship is the peace of mind it delivers.
FAQs
What services are included in your Apison plumbing home-maintenance plan?
Our plan is designed to keep every essential part of your plumbing system running smoothly. A typical annual visit covers: a whole-home leak inspection (visible pipes, valves, and fixtures), water-pressure test and adjustment, water-heater safety check, sediment flush, and anode-rod inspection, drain-line camera scan of one high-use line, fixture aerator cleaning, emergency shut-off valve test, and dye testing of all toilets for silent leaks. You also receive priority scheduling, a written inspection report, and a detailed list of any recommended repairs so you always know the condition of your plumbing.
How often will a licensed plumber come to my home under the plan?
We schedule one comprehensive maintenance visit per year, which is usually all that’s needed for well-maintained systems. However, if you prefer semi-annual service (often recommended for older homes or properties with well water), you can upgrade the plan at any time. All plan members also receive unlimited phone support and can request additional on-site visits at a discounted member rate if something seems off between scheduled appointments.
Why should I pay for routine plumbing maintenance if I’m not having problems now?
Small, unnoticed issues—like a slow leak under a sink, mineral buildup in a water heater, or excessive water pressure—cause the majority of expensive plumbing emergencies. An annual maintenance visit costs a fraction of what a burst pipe, slab leak, or premature water-heater failure would. The plan helps you: extend system life, improve water efficiency (lower utility bills), maintain manufacturer warranties that require documented upkeep, and enjoy peace of mind knowing a licensed professional has verified the safety of your drinking water and gas connections.
Does the plan include emergency plumbing service or discounts on repairs?
Yes. Membership gives you 24/7 priority dispatch in Apison with a guaranteed same-day response for true plumbing emergencies. While emergency labor is billed at our standard rate, members automatically receive a 15% discount on all repair labor and materials, plus waived diagnostic fees for work performed within 30 days of a maintenance visit. In many cases, the savings on a single repair more than offset the annual plan fee.
Are water-heater inspections, flushes, and tankless descaling covered?
Absolutely. For storage-tank units we drain and flush the tank, clean the burner assembly, verify thermostat operation, and inspect the anode rod for corrosion. For tankless models we perform a full flow-rate test, descale the heat exchanger with food-grade vinegar (or citric solution), and check venting, gas pressure, and condensate lines. Proper water-heater maintenance is vital in Apison, where moderately hard municipal water can shorten equipment life if sediment isn’t removed regularly.
How much does the plan cost and am I locked into a long-term contract?
Our standard plan is $149 per year for homes up to two full bathrooms, with a $25 add-on per additional bathroom. There is no multi-year contract; the agreement is for 12 months and renews only with your approval. You can cancel at any time with 30 days’ notice and receive a prorated refund for unused months. We also offer convenient monthly billing (currently $13.95) with no finance charges.