- HEP Plumbing
- Background-checked Plumbers

Background-checked Plumbers
Background-checked Plumbers | Plumbing | Apison
When a pipe bursts or a water heater quits in Apison, you shouldn’t have to gamble on who shows up at your door. HEP’s background-checked plumbers arrive with a smile, an ID badge, and everything they need to solve your toughest plumbing challenge on the first visit. From meticulous leak detection to complete fixture replacements, they treat your home with the same care they give their own—and they won’t leave muddy boot prints behind.
Behind every service call is our promise of transparent pricing, 24/7 live answers, and workmanship that’s backed by solid guarantees. So, whether you’re scheduling preventive maintenance or facing an after-hours emergency, trust HEP to keep your plumbing flowing smoothly and your peace of mind intact.
FAQs
What plumbing services do your background-checked plumbers offer in Apison?
Our team handles everything from leak detection, drain cleaning, water-heater installation and repair, sewer line inspection, fixture replacement, garbage disposal repair, gas line work, and full bathroom or kitchen repipes. Whether it’s a minor drip or a complete plumbing overhaul, our technicians have the training and tools to resolve the issue quickly and safely.
How are your plumbers vetted and background-checked?
Each technician undergoes a multi-step screening process that includes national criminal background checks, driving-record reviews, drug testing, verification of trade licenses, and in-person interviews. We repeat these checks annually to ensure ongoing compliance, so you can feel confident letting our plumbers into your Apison home.
Are your plumbers licensed and insured in Tennessee?
Yes. Every plumber we dispatch to Apison holds the appropriate Tennessee state plumbing license and is covered by comprehensive liability and workers’ compensation insurance. This protects you from any financial or legal exposure in the rare event of an on-site accident.
What should I do during a plumbing emergency before the plumber arrives?
First, shut off the main water supply (usually located near the water meter or where the main line enters the house). Open nearby faucets to relieve pressure, move valuables away from the affected area, and, if safe, turn off your water heater to prevent damage. Then call our 24/7 emergency line—our dispatcher will give step-by-step guidance until a plumber reaches your Apison address.
Do you provide upfront pricing and warranties on your work?
Absolutely. After diagnosing the problem, the plumber will present flat-rate options in writing before any work begins. No hidden fees —ever. Most repairs come with a one-year parts and labor warranty, while larger installations—such as water heaters or repipes—carry manufacturer warranties plus an extended workmanship guarantee from us.
How fast can your background-checked plumbers get to my Apison home?
Because we strategically station technicians throughout the greater Chattanooga area, including Apison, we can often arrive the same day you call—usually within 60–90 minutes for emergencies. Standard appointments can be booked in convenient two-hour windows, so you’re never left waiting all day.