24/7 Emergency Response
24/7 Emergency Response | Plumbing | Apison
When a pipe bursts at midnight or a water heater quits before dawn, Apison homeowners don’t have time to hunt for help—they need a team that answers on the first ring. HEP’s certified technicians are on standby 24/7, arriving fast with fully stocked trucks, state-of-the-art leak detection, and the experience to tackle any crisis. From gushing fixtures to stubborn sewer backups, we restore comfort and safety in record time, so you can get back to living.
Our reputation for dependable plumbing relief is built on clear, upfront pricing and a satisfaction guarantee that never clocks out. Whether you’re facing an emergency or want to prevent the next one, choose the local crew Apison trusts for round-the-clock protection—choose HEP for plumbing support that never sleeps.
FAQs
What situations count as a plumbing emergency and how fast can you reach my home in Apison?
Common emergencies include burst or frozen pipes, major leaks, overflowing toilets, sewage backups, gas or water heater leaks, and sudden loss of water pressure. Because our Apison-based dispatch team is on call 24/7, a licensed technician is usually at your door within 60–90 minutes, often sooner depending on traffic and weather.
Are your emergency plumbing services really available 24/7, even on weekends and holidays?
Yes. Our phones are staffed around the clock—nights, weekends, and all major holidays. A live representative will take your call, assess the urgency, and immediately dispatch the nearest on-call plumber to your Apison address.
How much does an emergency service call cost?
Emergency pricing has two parts: a flat diagnostic trip fee that covers the after-hours dispatch and an itemized quote for the repair itself. We provide exact, upfront pricing before any work begins, so you’ll know your total cost immediately. Senior, military, and first-responder discounts apply even for emergency calls.
What should I do while waiting for the plumber to arrive?
Shut off the main water supply or the nearest isolation valve to minimize damage. If the issue involves your water heater, switch it to the "OFF" position. For leaks near electrical outlets, turn off power to the affected circuit. Remove valuables from wet areas and place towels to contain water. Never use open flames near a suspected gas leak—leave the property and call us from a safe location.
Are your technicians licensed and insured to work in Apison and surrounding areas?
Absolutely. All technicians hold current Tennessee plumbing licenses, carry full liability and workers’ compensation insurance, and undergo annual background checks and drug screening. We also stay up to date on Apison building codes and permitting requirements.
Can you handle specialized emergencies like gas line leaks, sewer backups, or tankless water heater failures?
Yes. Our fleet is fully outfitted with pipe-freezing rigs, sewer cameras, hydro-jetting machines, leak-detection equipment, and gas-line repair tools. Whether it’s a clogged main, a damaged underground gas line, or an on-demand water heater error code, our technicians have the training and parts to complete most repairs in a single visit.