- HEP Plumbing
- Upfront Pricing

Upfront Pricing
Upfront Pricing | Tank Water Heater | Plumbing | Apison
When your morning routine or evening chores depend on steady, soothing hot water, count on HEP’s upfront-pricing pros right here in Apison. Whether your existing tank water heater is sputtering its last warm gasp or you’re ready to upgrade to a higher-efficiency model, our licensed plumbers arrive on time, explain every option in plain language, and give you the exact cost before any work begins—no hidden fees, no “gotcha” add-ons, just honest service that keeps your budget in the know.
From swift diagnostics and precision installations to routine flushes that stretch the lifespan of your appliance, we pair local friendliness with industry-leading skill. Because we stock a wide range of parts and heaters on our trucks, most jobs are wrapped up the same day, letting you get back to steamy showers and spotless dishes without delay. Ready to feel the HEP difference? Give us a call and enjoy hot water confidence backed by Apison’s most transparent plumbing team.
FAQs
What does “up-front pricing” mean for my tank water-heater service in Apison?
Up-front pricing means you know the total, guaranteed cost of the job before any work begins—no hourly rates, hidden fees, or surprise add-ons. After we inspect your water heater and the site, we give you a written quote that covers parts, labor, disposal of the old unit, tax, and permit fees. If the job takes longer than expected or we have to make an extra supply-house run, the price you accepted does not change.
Which tank-type water-heater brands and fuel types do you service or install?
Our licensed plumbers work on all major residential brands, including Rheem, Bradford White, A.O. Smith, State, Whirlpool, and GE. We handle standard electric, natural-gas, and propane models up to 120 gallons. If you have a warranty claim through the manufacturer, we can supply genuine OEM parts and process the paperwork for you.
How soon can you replace my failed water heater in Apison?
For most calls placed before noon, we offer same-day replacement. We keep the most common 40-, 50-, and 55-gallon models on our trucks or in our local warehouse. If you need a specialty size or a direct-vent / power-vent unit, we can usually install it within 24 hours, pending permit approval. Emergency after-hours service is available 24/7 for an additional flat fee that you will see in writing before we dispatch.
What size tank should I choose for my household?
Sizing depends on first-hour rating (FHR) rather than raw gallon capacity. A two-person home with one bathroom typically needs an FHR of 45–55 gallons, which a standard 40-gallon electric or gas unit can provide. Families of four with two bathrooms usually need a 50–55 gallon tank (FHR 65–75 gallons). If you run multiple showers or have a large soaking tub, you may require a 75-gallon gas model or a short-recovery hybrid heat-pump unit. During our free on-site estimate, we calculate your peak-hour demand and recommend the most efficient size.
Do I need a permit or inspection to replace a water heater in Apison?
Yes. Hamilton County and the City of Collegedale (which covers most of Apison addresses) require a plumbing permit for water-heater replacements involving gas, electrical, or venting connections. We pull the permit on your behalf, schedule the inspection, and meet the inspector if required, all included in the quoted price. Skipping the permit can void warranties and homeowners-insurance coverage.
How can I tell whether to repair or replace my current tank water heater?
Age and condition are key. The average tank lasts 8–12 years. If yours is over 10 years old and shows signs of rust, leaking around the base, or repeated pilot-light or element failures, replacement is often more cost-effective. A repair may be worthwhile if the unit is under 8 years old and the problem is isolated to a thermostat, heating element, pressure-relief valve, or minor gas valve issue. During our diagnostic visit, we test components, check for sediment buildup, and review manufacturer warranties so you can make an informed decision.