- HEP Plumbing
- Workmanship Guarantee

Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing | Apison
Whether it’s a jammed motor, strange grinding noises, or a sink that simply won’t drain, homeowners in Apison know they can trust HEP for prompt, professional garbage disposal repair backed by our unbeatable workmanship guarantee. We arrive when we say we will, respect your home like it’s our own, and use high-quality parts so the fix lasts longer than the leftovers you’re trying to toss.
Our licensed plumbers diagnose problems fast, explain every option up front, and never start a job without your approval. If anything we repair malfunctions during the guarantee period, we’ll return at no extra cost—no fine print, no hassle. From tight crawl spaces to busy commercial kitchens, HEP keeps Apison’s disposals spinning smoothly so you can get back to cooking, entertaining, and enjoying a clog-free sink.
FAQs
What does your workmanship guarantee cover for garbage-disposal repairs in Apison?
Our workmanship guarantee covers all labor related to the repair we perform on your garbage disposal, including correct installation of replacement parts, proper sealing of plumbing connections, electrical hook-ups, and overall disposal performance. If the problem we fixed reappears, or a leak, vibration, or wiring issue develops because of our repair work, we will return and correct it at no cost. The guarantee does not apply to issues caused by misuse (e.g., grinding prohibited items), pre-existing plumbing defects outside the disposal, or acts of nature such as flooding or lightning.
How long is the workmanship guarantee valid?
For residential customers in Apison, the workmanship guarantee on garbage-disposal repairs is valid for a full 12 months from the date of service. During that time, any fault traceable to our repair work will be remedied free of charge. For commercial locations, we offer a 6-month guarantee because of heavier daily usage, but the same no-questions-asked return service applies.
Which garbage-disposal brands or models can you repair under the guarantee?
Our licensed plumbers are factory-trained to service all major disposal brands, including InSinkErator, Waste King, Moen, KitchenAid, General Electric, Whirlpool, and Badger series units. We can also repair older or less common models as long as replacement parts are still obtainable. Regardless of brand, our workmanship guarantee applies equally once we complete the repair.
What are the warning signs that my garbage disposal needs professional repair rather than a DIY fix?
Call us if you notice any of the following: (1) the motor hums but the blades do not spin; (2) the reset button trips repeatedly; (3) water leaks from the bottom or side of the unit; (4) loud metallic grinding or rattling sounds; (5) persistent foul odors even after cleaning; or (6) frequent sink clogs that a plunger can’t clear. Prompt professional attention prevents further damage and keeps your guarantee options open.
What should I do if my disposal malfunctions again during the guarantee period?
Simply call our Apison office and provide your original work-order or invoice number. We will schedule a priority revisit—usually within 24 hours—for a free inspection and repair. You pay nothing for labor or covered parts. If the unit is deemed unrepairable due to a fault related to our previous work, we will credit the cost of the failed repair toward a new disposal installation.
Do you have maintenance tips to help me avoid future disposal problems and keep my guarantee valid?
Yes. Run cold water before, during, and at least 15 seconds after grinding food to solidify grease for easier flushing. Avoid fibrous foods (celery, corn husks), hard items (bones, fruit pits), expandable starches (rice, pasta), and chemical drain cleaners that can corrode seals. Grind small ice cubes with a few drops of dish soap monthly to clean the blades, and freshen with citrus peels. These habits minimize jams and leaks, ensuring your disposal—and our guarantee—stay in good standing.