Licensed Technicians

HEP PlumbingLicensed Technicians

Licensed Technicians | Water Purification | Plumbing | Andersonville

When you turn on the tap in your Andersonville home, you should feel confident that every drop is clean, crisp, and safe. HEP’s licensed technicians combine decades of plumbing expertise with advanced water purification solutions to remove sediments, chemicals, and lingering odors right at the source. From whole-house filtration systems to under-sink reverse osmosis units, we customize each installation to match your water quality and your family’s needs—no cookie-cutter fixes, just crystal-clear results.

Our crew arrives when promised, protects your floors with shoe covers, and walks you through every step so you’ll know exactly how your new system works. With transparent pricing, 24/7 emergency support, and a satisfaction guarantee that actually means something, HEP makes it easy to upgrade the water you rely on every day. Experience the peace of mind of truly pure water—served up by Andersonville’s most trusted plumbers.

FAQs

What types of water purification systems do you install for Andersonville homeowners?

Our licensed technicians install a full range of point-of-use and whole-house systems, including activated carbon filters, reverse osmosis (RO) units, ultraviolet (UV) disinfection lamps, and water softeners that remove hardness minerals. We assess your incoming water supply, discuss your budget and space constraints, and recommend a custom combination—often a sediment pre-filter, carbon filter, and RO membrane—to target the specific contaminants found in Andersonville’s municipal or well water.

How can I tell if my Andersonville water needs purification or treatment?

Signs you may need purification include metallic or chlorine taste, cloudy appearance, hard-water scale on fixtures, or recent boil-water advisories. Because many contaminants such as lead, PFAS, or microbial cysts are invisible, we also offer on-site water testing. Our certified lab partners analyze for heavy metals, hardness, pH, chlorine by-products, and bacteria. Based on the results we create a treatment plan and explain which systems are most effective and why.

Are your plumbers licensed, and why is licensing important for water purification work?

Yes. Every technician carries an Illinois Plumbing License and is factory-trained on leading purification brands. Licensing ensures we understand state plumbing codes, safe backflow prevention, and proper waste-line connections—critical steps that protect your drinking water from cross-contamination and keep your system compliant with local Andersonville ordinances.

How long does it take to install a whole-house water filtration system?

Most residential installations are completed in one day. A typical timeline is: 1. 8–9 a.m.: Arrival, shut-off, and plumbing assessment. 2. 9–11 a.m.: Mounting pre-filters, main filter/softener tank, and bypass valves. 3. 11 a.m.–1 p.m.: Connecting inlet/outlet lines, pressure-testing for leaks. 4. 1–2 p.m.: Flushing and programming control heads. 5. 2–3 p.m.: Final bacteriological rinse, customer walk-through, and water sample collection for post-install test. Homes with limited crawl-space access or electrical upgrades for UV lamps may require an extra half day.

What maintenance is required after installation, and can I do it myself?

Most systems need only routine filter changes and annual check-ups: • Carbon pre-filters: every 6–12 months. • RO membranes: 2–3 years. • UV bulbs: once a year. • Water softener salt: top up monthly. We offer affordable maintenance plans that include filter media, labor, and a performance re-test. DIY owners can follow the step-by-step guide in your welcome packet, but many clients prefer our technicians to handle it to keep warranties intact and ensure the system remains NSF-certified.

Will adding a purification system affect my water pressure or utility bills?

Properly sized equipment will not noticeably reduce household pressure. Before installation we measure your incoming PSI and choose filters and RO membranes with matching flow ratings. Whole-house systems add pennies to your electric bill—UV lights, for example, draw about the same power as a 40-W bulb. Because purified water reduces scale build-up, you may actually save on water-heater energy costs and appliance replacement down the road.

HEP Plumbing
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(423) 228-7696