- HEP Plumbing
- Emergency Clean-out

Emergency Clean-out
Emergency Clean-out | Main Line Issues | Plumbing | Andersonville
When wastewater starts backing up in your Andersonville home, every second counts. HEP’s emergency clean-out team arrives fast, pinpoints the blockage, and restores full flow before damage can spread. From tree-root invasions to collapsed pipes, we’ve seen every flavor of main line issues and bring cutting-edge cameras, hydro-jetting equipment, and decades of know-how to solve them on the spot.
Day or night, one call puts our licensed techs on the road with fully stocked trucks and transparent, flat-rate pricing. We treat your property like our own—laying protective mats, explaining each step, and leaving the work area spotless once your drain is running free again. Trust HEP to turn panic into peace of mind and keep Andersonville’s plumbing moving.
FAQs
What qualifies as a main-line plumbing emergency in Andersonville?
Any sudden blockage, backup, or overflow that affects every drain or fixture in your home is considered a main-line emergency. Common signs include sewage coming up in tubs or floor drains, toilets that won’t flush, and gurgling sounds when water is run elsewhere in the house. Because the main sewer line serves the entire property, a failure can quickly cause water damage and health hazards, so immediate professional clean-out service is essential.
How fast can you arrive for an emergency main-line clean-out?
We maintain a 24/7 dispatch team in Andersonville and surrounding neighborhoods. In most cases, a licensed technician can be onsite within 60–90 minutes of your call. Our trucks are fully stocked with camera inspection gear, drain augers, and hydro-jetting equipment so work can begin as soon as we arrive.
What methods do you use to clear a blocked main line?
After an initial camera inspection to locate the clog and assess pipe condition, we choose the safest, most effective strategy: • Motorized sewer auger (rooter) to break up and pull out roots or debris. • High-pressure hydro-jetting to scour the pipe walls clean of grease, sludge, and scale. • Mechanical retrieval tools for large foreign objects. If the pipe is damaged, we can also provide trenchless repair or spot replacement options.
Will emergency clean-out damage my yard or flooring?
In most cases, no. Modern clean-out techniques access the main sewer through an existing clean-out port, basement stack, or roof vent, eliminating the need to dig. Hydro-jetting and augering are performed entirely within the pipe. If excavation is unavoidable because of a collapsed line, we use precise locating equipment to limit the dig area and restore landscaping afterward.
How much does an emergency main-line service typically cost?
Pricing depends on severity, access, and the method required: • Standard auger clean-out: $275–$450 • Hydro-jetting with camera inspection: $550–$950 • Excavation or trenchless repair: varies by footage and depth We provide a written estimate before work starts, and there are no after-hours surcharges for Andersonville residents—our emergency rates are the same 24/7.
What can I do while waiting for the plumber to arrive?
1. Stop running water everywhere in the house—turn off dishwashers, washing machines, and faucets. 2. Avoid flushing toilets to prevent further backups. 3. If sewage is overflowing, place towels around floor drains and keep children and pets away. 4. Shut off electricity to affected basement areas if water levels rise near outlets. 5. Gather any warranty or previous plumbing paperwork to show the technician. Taking these steps limits damage and speeds up diagnosis once we arrive.