Satisfaction Guarantee
Satisfaction Guarantee | Garbage Disposal Repair | Plumbing | Andersonville
When your kitchen grind comes to a halt, Andersonville homeowners turn to HEP for fast, fuss-free garbage disposal repair backed by our legendary 100% Satisfaction Guarantee. From stubborn jams and strange grinding noises to complete unit replacements, our licensed plumbers arrive on time, protect your home with drop cloths, and explain every option before lifting a wrench—so you stay in control of both the fix and the budget.
Because kitchen emergencies don’t keep office hours, we’re on call 24/7 with fully stocked trucks, upfront pricing, and a promise that the job isn’t done until you’re delighted. Trust the local team that treats your sink like their own, restores your disposal’s power in a single visit, and leaves your kitchen cleaner than they found it. Schedule today and experience the HEP difference—risk-free.
FAQs
What does your 100 % Satisfaction Guarantee cover for garbage disposal repairs in Andersonville?
Our guarantee promises that you will be completely satisfied with every aspect of the service—diagnosis, repair quality, workmanship, tidy-up, and customer care. If you feel anything was missed, we will return at no extra cost to make it right. In the rare event we cannot fulfill your expectations after a second visit, we will refund the labor portion of your invoice. This guarantee applies to all residential garbage disposal repairs we perform in Andersonville within 12 months of the original service date.
How fast can you get a plumber to my Andersonville home when my disposal stops working?
We offer same-day service on calls received before 2 p.m. Monday through Saturday, and 24/7 emergency dispatch for standing water or electrical safety concerns. Typical arrival windows are 2–4 hours from the time you approve the booking. You’ll receive a confirmation text with your technician’s name, photo, and live GPS tracking link so you can see exactly when we’re on the way.
Are there any hidden fees or diagnostic charges I should know about?
No. We use upfront, flat-rate pricing. Before starting work, the technician performs a full diagnostic, explains the issue, and presents repair options with exact prices. That diagnostic is included in the quoted cost—there is no additional service-call fee once you authorize a repair. If you decide not to proceed, you pay only a modest diagnostic charge, disclosed before we arrive, to cover the visit.
Can you repair all brands and models, or will I need to replace my disposal?
Our plumbers carry OEM and high-quality aftermarket parts for Insinkerator, Waste King, Moen, KitchenAid, GE, and most other brands found in Andersonville homes. About 70 % of units we inspect can be economically repaired (e.g., jammed flywheels, worn seals, failed capacitors). If the motor has burned out or the housing is cracked, replacement is usually the smarter choice. We’ll give you an honest assessment and, if needed, install a new unit the same visit—often at wholesale prices we pass directly to you.
What warning signs indicate I should call for professional garbage disposal repair?
• Persistent humming with no grinding action • Frequent circuit breaker trips or appliance resets • Water leaking from the bottom or dishwasher connection • Slow drainage accompanied by gurgling sounds • Foul odors that return quickly after cleaning • The reset button pops out repeatedly Calling us early can prevent motor burnout and water damage to cabinets and flooring.
How can I keep my disposal in good shape after you fix it?
Run cold water for 15 seconds before and after use, feed food waste gradually, and avoid fibrous items (celery stalks, corn husks), large bones, grease, and expandable starches like pasta. Monthly, grind ice cubes with a squeeze of lemon to scour the grind chamber and control odor. If you have a dishwasher, let it run while the disposal is working to help flush debris. We’ll leave behind a concise care guide and a 24-hour customer support number if you have questions.