- HEP Plumbing
- Pro-grade Augers

Pro-grade Augers
Pro-grade Augers | Drain Opening | Plumbing | Andersonville
When an unexpected clog halts the flow of your Andersonville home or business, HEP’s expert technicians arrive with pro-grade augers and decades of know-how. Our precision equipment powers through grease, roots, hair, and built-up debris without damaging your pipes, restoring full flow in minutes. Homeowners love the fast response, while restaurant managers count on our clean, low-impact process that keeps downtime to a minimum.
Trust HEP for dependable drain opening that lasts. We back every service with clear pricing, friendly explanations, and a satisfaction guarantee—because settling for “good enough” isn’t in our vocabulary. Call today and see why Andersonville chooses HEP when they want clogs gone for good.
FAQs
What kinds of drains can your pro-grade augers clear in my Andersonville home or business?
Our technicians carry a range of heavy-duty cable machines and sectional augers that can clear virtually any interior or exterior drain, including kitchen sinks, tubs, showers, laundry standpipes, floor drains, main sewer laterals up to 150 ft, and even rooftop vent stacks. We match cable diameter, head style, and torque to the specific pipe size and blockage so we can safely remove grease, hair, roots, and foreign objects without damaging the line.
How is a professional auger different from the hand snakes I can rent at a hardware store?
Consumer-grade drum snakes are limited to ¼–⅜-inch cables, short lengths, and modest motor power. Our commercial machines use ½–¾-inch torque-rated cables driven by high-RPM motors that cut through dense clogs and intrusive tree roots. We also have specialty heads—grease blades, corkscrew retrievers, and chain knockers—that are not available in rental units. The added power and tooling mean faster results, fewer callbacks, and a lower risk of cable kinking or pipe damage.
Are augers safe for the older cast-iron and clay pipes common in Andersonville?
Yes. Before we begin, we evaluate pipe material and condition. For brittle clay tiles or thin-wall galvanized lines, we choose flexible drop heads and run the machine at reduced RPMs to prevent scraping. In cast-iron, we often use chain flails to remove scale without shaving the pipe. If we suspect the line is too fragile, we can switch to hydro-jetting at low PSI or recommend a camera inspection to confirm integrity before proceeding.
How long does a typical drain opening service take?
Most single-fixture clogs (kitchen, bath, laundry) are resolved within 30–45 minutes onsite, including setup and cleanup. Main sewer augering generally takes 60–90 minutes because we run the cable the full length to the city tap near Clark Street or Ashland Avenue and perform multiple passes to ensure the line is completely clear. If we encounter heavy root intrusion or need to conduct a post-clean camera inspection, the visit can extend to about two hours.
Will augering stop my drain from clogging again?
Augering restores full flow by mechanically removing the obstruction, but it cannot prevent future buildup. For recurring grease or root issues, we recommend adding enzymatic drain maintenance, periodic hydro-jetting, or root-inhibiting foams every 6–12 months. After the service, we’ll provide a customized maintenance plan and tips—such as avoiding coffee grounds and using hair catchers—that fit typical Andersonville plumbing systems.
How should I prepare for your technician’s visit?
Clear a 3-ft workspace around the affected fixture or clean-out, remove fragile items from nearby shelves, and make sure pets are secured. If your main sewer clean-out is outside, please unlock any backyard gate or basement access door. We supply drop cloths, gloves, and disinfectant wipes, but it’s helpful if you refrain from running water for an hour before arrival so the pipe can drain down and we can work more efficiently.