- HEP Plumbing
- Licensed Techs

Licensed Techs
Licensed Techs | Drain Opening | Plumbing | Andersonville
When water backs up in the kitchen sink or the shower starts to pool around your feet, you need a fast-acting team that knows Andersonville’s plumbing inside and out. HEP’s licensed technicians arrive with advanced inspection cameras, high-pressure jetting gear, and decades of collective know-how to locate clogs quickly and clear them without harming your pipes. From stubborn grease buildup in historic rowhomes to tree-root intrusions beneath modern condos, each job is treated with the same precision and respect for your property.
Our commitment goes beyond a simple drain opening; we educate you on what caused the blockage, share preventative tips, and back every service with industry-leading guarantees. That means you can focus on enjoying Clark Street’s cafés and boutiques while we restore free-flowing drains. One call to HEP and the headache of standing water turns into the relief of crystal-clear pipes—handled by neighbors who care about keeping Andersonville running smoothly.
FAQs
What signs indicate that I need a professional drain-opening service?
Slow water drainage, gurgling noises, recurring clogs, foul odors, or water backing up into sinks, tubs, or floor drains are all red flags. If plunging or store-bought chemicals fail to restore flow, it’s time to call our Andersonville-based, licensed technicians. Persistent blockages can damage pipes, invite mold growth, and even cause sewage backups, so prompt professional help prevents bigger—and costlier—problems.
How quickly can your licensed plumbers get to my Andersonville home or business?
Because our service hub is right here in Andersonville, most customers are scheduled the same day they call—often within a 2-to-3-hour window. For emergencies (e.g., overflowing drains or sewage backups), we offer 24/7 dispatch and aim to arrive in under an hour. Our fleet is fully stocked, so we begin work immediately upon arrival, minimizing downtime and water damage.
What methods do you use to clear clogged drains safely?
After an on-site camera inspection, we choose the most effective technique: high-pressure hydro-jetting for tough grease and scale, mechanical snaking/augering for hair or debris, and bio-enzyme treatments for eco-friendly maintenance. All equipment is commercial-grade and operated by state-licensed techs, ensuring that pipes aren’t scratched, corroded, or otherwise damaged during the cleaning process.
Are your plumbers fully licensed and insured?
Yes. Every technician holds an Illinois Department of Public Health plumbing license and undergoes annual continuing-education courses on code updates and safety practices. We carry both general liability and workers’ compensation coverage, protecting you and your property throughout the service visit. Proof of licensing and insurance is always available upon request.
How much does a professional drain opening cost in Andersonville?
Pricing starts at $119 for a standard residential sink, tub, or shower drain. Complex jobs involving multiple fixtures, main sewer lines, or tree-root intrusion are quoted after camera inspection and typically range from $225 to $550. You’ll receive a flat, upfront price before work begins—no overtime or hidden fees—and we back our service with a 30-day clog-free guarantee.
What can I do to prevent future clogs after you clear my drain?
We recommend strainer baskets for sinks, tubs, and floor drains; monthly enzyme treatments; and avoiding harsh chemical cleaners that can corrode pipes. Never pour grease, coffee grounds, or fibrous foods down the kitchen drain, and keep hair-catching devices in showers. For peace of mind, schedule an annual hydro-jetting or camera inspection with our licensed techs to spot buildup before it becomes a blockage.